Pharmacy Technician Customer Service
Resume:
Shalonzo Jones
Slidell, La 70461
228-***-****: Mobile
********.****@*****.***
Certified Pharmacy Technician offering over 10 years of experience in retail, institutional, and compounding specialty pharmacy. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and delivers courteous service at all times
RELEVANT SKILLS
•Prescription Processing
•Pharmaceutical Calculations
•Medical & Pharmaceutical Terminology
•Drug Classifications & Safety
•Medication Inventory Management
•FDA Compliance
•Medicare, Medicaid & Insurance Claims Processing
•Customer Service/Customer Relations
PROFESSIONAL EXPERIENCE
HCA Tulane/Lakeview Medical Center (Hospital) New Orleans/Covington, La
Overnight Intravenous Technician, CPhT, 01/2019 to Present
Compound ALL IV mixtures and Chemo in regulations with 797 and 800.
Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Garden Park Medical Center(Hospital), Gulport, MS
Intravenous Technician, CPhT, 7/25/15 to Present
Compound ALL IV mixtures and Chemo in regulations with 797 and 800.
Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Singing River Services (Closed door mental health specialty), Gautier, MS
Pharmacy Technician, 01/25/15 to 0701/15
•Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Walmart Pharmacy (Community pharmacy chain), Biloxi, MS
Pharmacy Technician, 09/30/14 to 01/15/16
•Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
QmedRx Pharmacy (Compounding specialty), Maitland, FL
Pharmacy Technician, 01/01/2014 to 07/18/14
•Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Also did compounding large volume and IV mixture.
Ocean Springs Hospital (institutional), Ocean Springs, MS
Pharmacy Technician, 05/01/2009 to 01/01/2014
•Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Also did compounding small volume and IV mixture.
USA Medical Center (Institutional), Mobile, AL
Pharmacy Technician, 10/01/2008 to 04/16/2009
•Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Also did compounding in small volume and IV mixture.
DeWitt Army Community Hospital (Institutional), Fort Belvior, VA
Pharmacy Technician, 10/30/2006 to 07/18/2008
•Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Walmart Pharmacy (Community pharmacy chain), Alexandria, VA
Pharmacy Technician, 03/17/2005 to 09/01/2006
•Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
•Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
•Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Walgreens Pharmacy (Community pharmacy chain), Apopka, FL
Pharmacy Technician Trainee, 08/01/2001 to 10/30/2003
•Completed practicum at Walgreens Pharmacy and subsequently offered enrollment in formal training program followed by full-time employment.
•Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting.
•Helped migrate pharmacy to new patient records system – transferred hundreds of profiles to database and trained several coworkers on new system.
EDUCATION
Apopka High School, Diploma (5/17/02)
South University 2009-2010
MGCC 2016-2020-Associates of Arts Degree
CERTIFICATIONS
PTCB Certified Pharmacy Technician (CPhT), 01/2015 (Current)
Louisiana Pharmacy Technician Certification, 05/2019 (Current)
Mississippi Pharmacy Technician Certification, 05/09 (Current)
Basic Life Saver Certification (Current)
References:
Tam Thao Nguyen, RPH Tulane Medical Center 504-***-****
Jean Hananh, RPH Walmart Pharmacy 828-***-****
Kris Hudson, RPH Ocean Springs Hospital 228-***-****
Gregory Fox, DO Singing River Services (Written Letter)
George Davis, MD Singing River Services (Written Letter)
Lacondra Malcolm, NP Singing River Services (Written Letter)
Rebecca Jackson, Supervisor Singing River Services 228-***-****
William Pelligrin, RPH Garden Park Medical Center 228-***-****
RECENT WORKSHOPS COMPLETED:
Inventory Management, Compounding, Automated Devices for Dispensing Drugs, Pharmacology and the Nervous System, Drug Classifications, HIPAA, Pharmacy Law and Ethics
Awards
Walmart 9/15
Customer Service Champion
Contact this candidate