Administrative Assistant, Customer Service, tech savvy

Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills

Multitasking and Time Management

Accounting and Bookkeeping

Strong Organizational Skills

Writing and Editing Skills

Ability to handle multiple assignments altogether

Work History

Office Administrative Assistant January 2022- Present

Protect Family Insurance Inc. – Brampton, Ontario

Creating procedures to deal with clients from around the globe and making sure those procedures adhere to company and insurance provider policies.

Working on different software and programs to provide our clients and efficient service.

Creating a bridge between new trainers and doing follow-ups if the training is practical and if there are ways to improve it.

Ensure that brokers and employees follow the code of conduct, procedures, and policies and work in compliance.

Provided clerical support to company employees by copying, faxing and filing documents.

Sandwich Artist May 2021- January 2022

Subway – Port Elgin, Ontario

Preparation of food, maintain food safety, greet and serve guests.

Checks products in sandwich unit area and restock items for sufficient supply.

Check food temperature throughout the shift to ensure food safety.

Maintain store appearance and inspect restrooms for store cleanliness.

Accurately operated cash register to process customer payments.

Education

Post- Graduation Diploma: Business Management, April 2022

Lambton College, Toronto, Canada

Diploma: CIA, August 2018

ICA institute, India

Bachelors of Business Administration: Business, March 2017

DAV College, India

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