Talented professional in connecting with people in a compassionate and caring manner. Committed to providing the highest level of care for clients to promote a positive lifestyle.

Skills

Strong communicator

Attentive listener

Team player

Calm Under Pressure

Detail-oriented

Empathetic

Experience

The Waters on 50th – Minneapolis, MN 10/2020-Present

Lead Concierge

First point of contact for all resident needs and requests including appointment coordination, ride facilitation, deliveries and visitor verification.

Daily wellness checks to ensure residents are safe and needs are being met. Documentation of wellness checks and facility protocols.

Promote a inclusive environment for vulnerable adults by promoting activities and events for residents. Positive engagement with residents for increased satisfaction with community.

Aurora on France TCU- Edina MN 11/2016-6/2020

Admission Coordinator

Collaborate with hospitals in the transfer of patient care.

Verify Insurance/Medicare payment

Receptionist/Admin Assistant

Promoted a welcoming environment while managing the receptionist area.

Fielded requests for information via phone and in-person requests.

Ramsey County Social Services - Saint Paul, MN 10/2000 - 10/2012

Social Worker

Evaluated and addressed individual client needs and concerns to develop workable solutions. Consulted with other professionals regarding the treatment of specific clients.

Interviewed clients to determine what services would best address their needs.

Conducted mental health assessments for children, adolescents and adults receiving child welfare and prevention services.

Wrote petitions, court reports, case plans and other legal documents.

Interviewed clients in their home for home study assessments to assist the courts with custody decisions.

Communicated with public social and welfare agencies to obtain and provide information.

Education and Training

Bachelor of Science: Social Work- Saint Catherine Saint Paul, MN, United States

3.89 GPA Phi Beta Kappa Member