Lisa Scott

Pearl, MS *****

adragu@r.postjobfree.com

+1-601-***-****

Seasoned clerical professional with extensive insurance and customer service background. Strong leadership skills, attention to detail, highly efficient desk management ability, and collaborative them participant. Results driven individual with the desire to effectively manage processes, procedures and people. Highly successful track record of consistently meeting and exceeding established goals with previous employers.

Work Experience

Security Officer

Allied Universal - Pearl, MS

August 2020 to Present

I have been a security professional with Allied for 2 years. I have worked at Fed Ex Ground and Siemens. Insurance Agent/Office Manager

Geico Insurance - Jackson, MS

January 2009 to February 2019

Preformed extensive customer service duties by answering questions and assisting customers with their policies and additional insurance needs. Promoted after 7 months to a role that was exclusively writing policies. Met and exceeded established production expectations on a consistent basis. Payroll, AP/AR, Human Resources, Marketing and Sales Alfa Insurance - Jackson, MS

March 2005 to December 2008

Managed direct reports. Responsible for employee training and development. Human Resources and payroll. Assisted in underwriting all lines of insurance and preformed customer service duties. Maintained high levels of service.

Education

Associate in Marketing

Gwinnett Technical College - Lawrenceville, GA

May 1985 to June 1987

Skills

• LEADERSHIP

• RESOLUTION CONFLICT AND CONCERNS

• SALES

• TRAINING

• MICROSOFT

• EXCEL

• Underwriting

• Insurance Sales

• Cold Calling

• Negotiation

• Account Management

• Marketing

• Business Development

• Administrative Experience

• Salesforce

• Management

• Microsoft Excel

• Microsoft Word

• Driving

• Customer service

• Front desk

• Time management

• Interviewing

• Recruiting

• Human resources

• Office Management

• Accounts Receivable

• Microsoft Outlook

• Sales Management

• Security

• Financial Report Writing

• Relationship Management

• Merchandising

• Data entry

• English

• Microsoft Powerpoint

• Research

• Payroll

• Accounting

Certifications and Licenses

Property & Casualty License

First Aid Certification

Assessments

Customer focus & orientation — Expert

June 2021

Responding to customer situations with sensitivity Full results: Expert

Recruiting — Proficient

December 2021

Managing the candidate sourcing and selection process Full results: Proficient

Sales skills — Highly Proficient

May 2021

Influencing and negotiating with customers

Full results: Highly Proficient

Receptionist — Proficient

March 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Work motivation — Expert

September 2020

Level of motivation and discipline applied toward work Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate