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Customer Service Clerk

Location:
Duluth, GA
Salary:
10.50
Posted:
June 04, 2022

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Resume:

Brett Tyler Wilkerson

**** ****** ****** **** ****** GA 30097

adrafj@r.postjobfree.com

470-***-****

****-****

Publix Supermarkets Inc, 1030 Old Peachtree Rd NW, Lawrenceville, GA

(Front End Clerk)

Duties Included: Provide friendly customer service by demonstrating courtesy with sincerity in all transactions with customers. Bag groceries. Collection and transport of carts in a safe manner to the cart room while removing all debris. Maintain cleanliness of department with periodic checks and product supply stock returns of grocery products. Custodian care of scheduled cleanup of washrooms and store trash removal. Assisting cashiers with cash exchanges of cash reserves. Price check of products to reconcile customer concerns. Escorted and loaded customer groceries in private vehicles. Operation, maintenance, cleanup of Auto Floor Sweep Cleaner. Resigned in response to callback for reason of conscience to avoid endangering parents due to Covid-19 Outbreak. 2014-2018

Kroger, 6555 Sugarloaf Pkwy, Duluth. GA

(Produce Clerk)

Duties Included: Provided customers with fresh products that they have ordered, recommended grocery items to customers to ensure they get the products they want and need, checked product quality to ensure freshness. Review "sell by" dates and take appropriate action. Adhered to all food safety regulations and guidelines, ensured proper temperatures in cases and coolers are maintained and temperature logs are maintained, reinforced safety programs by complying with safety procedures and identify unsafe conditions and notify store management, notified management of customer or employee accidents, reported all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

Performed the essential functions of this position with or without reasonable accommodation. Served and assisted customers in the Produce department. Transport of produce from the prep areas/coolers to the sales floor, stocking and replenishing the produce cases and counters. Responsible for periodic evaluation of fruits, vegetables, seasonal items keeping careful watch of all overdue dates to ensure proper freshness for public sale and consumption per FDA procedures. Cleanup of main stocking floor, inside storage areas, maintained cleanliness of department, compiled with safety procedures and report unsafe conditions to management

(Front End Clerk)

Duties Included: Provided friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business, processed customer transactions quickly, accurately, and efficiently, bagged groceries for customers while being friendly and attentive to customers’ needs, stocked and inventory department merchandise. Collected carts in a safe manner, transport them to the cart room and remove all debris from carts. Cleaned up spills and complete Fuel Spill Report, maintained knowledge of emergency plans, maintained cleanliness of department, ensured all forms of tender and coupons are properly handled, complied with safety procedures and report unsafe conditions to management.

(Deli Clerk)

Duties Included: Premixed prepared ingredients to created Pizzas per customer selection, sliced various meats, chicken and cheeses for sandwich preparation, stored prepared sandwiches in proper containers for display and sale to customers, used price tag machines to tag various selections. Responsible for cleanup of station, floor area and counter. Washed dishes, pots, pans and utensils used by food preparers. Cleaned up spills and completed Spill Reports, maintained knowledge of emergency plans, maintained cleanliness of department, complied with safety procedures and reported unsafe conditions to management. Resigned to start work at Publix Supermarket Inc., 2012-2014

McDonald’s, 2101 Duluth Hwy, Duluth, GA

(Fry Cook)

Ensured complete and constant cleanliness of utensils, cooking areas and surfaces. Operated griddles, deep-fat fryers, grills for cooking. Had to ensure that food prepared was in line with the quantity and quality that was determined necessary per company standards. Followed the prepared recipe of each item and recommended cooking time, placed required condiments and/or combinations of various meal packages as ordered by the customer. Volume of orders of various items to be completed within a framework of time deemed necessary in agreement with company policy and standards. Provided customers with fresh products that they have ordered, ensured they get the products they want and need, checked product quality to ensure freshness. Adhered to all food safety regulations and guidelines, ensured proper temperatures in cases and coolers are maintained and temperature logs are maintained, reinforced safety programs by complying with safety procedures and identify unsafe conditions and notify store management, practiced preventive maintenance by properly inspecting equipment and notify appropriate store manager of any items in need of repair, notified management of customer or employee accidents, reported all safety risks or issues, and illegal activity, Performed the essential functions of this position with or without reasonable accommodation. Performed garbage detail and discarded trash as well as moved, checked and stored stock in appropriate areas. Resigned to start work at Kroger Education:

Gwinnett Technical: GED (High School Equivalent)

Jackson Elementary: Diploma, General Courses of study.



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