Hardware Technician Customer Service
Resume:
JESTIN LALU
*************@*****.***
MATHENS, 3206, TIGER D, AL
QADESIA, AL NAHDA,
SHARJAH UAE
EXPERIENCE
LOGISTICS ENGINEER & WAREHOUSE IN
CHARGE
ABANOS INTERIOR FIT-OUT & JOINERY LLC
December 2019 - Present
Plan warehouses and distribution centers for efficiency in both operations and capacity.
Organize transportation activities, including storage of goods, managing information accrued from point of origin to delivery.
Orchestrating transportation movements, and arranging for services as necessary.
Coordinate and track movement of goods through logistic pathways.
Execute logistics plan to move products and packages to reach destinations on schedule.
Maintains quality throughout the logistic processes. Resolving customer issues to their overall satisfaction. Makes sure warehouse capacity is kept at optimal levels. Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met.
Streamlines shipping and transportation processes. ASSISTANT MANAGER
ICICI BANK LTD
June 2019 –October 2019
Managing daily operations of branch in the absence of Branch Manager.
Managing resources and staff, developing and attaining sales goals, delivering exceptional customer service and growing the location revenues.
Provide warm, friendly and welcoming atmosphere for both employees and customers.
Assist Branch Manager to achieve sales target and projected profit.
2
OBJECTIVE
Looking for a challenging career
which demands the best of my
professional ability in terms of
technical and managerial skills
Responsible for making sure
supplies, stock, materials,
packages, and products are
processed through the
warehouse system efficiently and
safely
SKILLS
Statistical Action Planning
Organization Skills
Customer service &
Administration
Problem Solving Ability
Decision Making ability
Ability to prioritize
Team Leader
Procedural Mindset
Ability to analyze data
and understand
connections
INTEREST & HOBBIES
Cooking
Driving
Reading enjoy and
actively participate in
wide variety of sports
and creative activities
Ensure that the branch personnel comply with federal and state laws.
Ensure operational excellence and integrity of the branch. Develop action plans to enhance operational controls and optimize customer service.
Assist in performance appraisals, promotions and
compensation activities for employees.
Resolve customer complaints promptly and efficiently. Communicate personally with customers to ensure
customer satisfaction.
EDUCATION
MASTER OF BUSINESS ADMINISTRATION –
LOGISTICS & PRODUCTION
GURUVAYURAPPAN INSTITUTE OF
MANAGEMENT
2019
Completed Master of Business Administration in Logistics & production in 2019 with GPA of 68%.
BACHELOR OF ENGINEERING –
MECHANICAL ENGINEERING
BHARATH INSTITUTE OF SCIENCE AND
TECHNOLOGY
2017
Completed Bachelor of Engineering in 2017 with GPA of 66%. TRAININGS & WORKSHOPS
MBA PROJECT
COMPANY NAME T1 Cycles of India, Chennai
PROJECT TITLE A Study on Implementation of Theory of Constraints
DURATION 45 DAYS
3
VITALS
PASSPORT : L4258500
PASSPORT
EXP
: 19-Aug-2023
DOB : 26-Nov-1994
MARITAL
STATUS
: SINGLE
UAE LICENSE
NO.
: 4075941
B.TECH PROJECT
PROJECT TITLE Optimization and Micro Structural
Evolution on AI Coating interlayer of
Mg/AI diffusion bonding
DURATION 6 MONTHS
ACHIEVEMENTS /CERTIFICATES
Event Coordinator for the Best Manager in AFFIATUS Conducted in GIM College 2018.
National Cadets Crops “C” certificate Holder.
Certificate of Completion of GST using Tally ERP 9. Completed Computer Hardware Technician Course.
IN PLANT TRAINING
MARINE DOCKYARD
DIRECTORATE OF SHIPPING SERVICES
Sl. No.: M/AME/88/Training-Poly/PDME/16-17/756
Andaman & Nicobar Administration, Port Blair
Date: 01-July-2016 to 17-July-2016
INTEGRAL COACH FACTORY
MINISTRY OF RAILWAYS
Sl. No.: M/698/2015
Production Unit under Ministry of Railways, Chennai – 600038 Date: 17-August-2015 to 24-August-2015
REFERENCE
UPON REQUEST
Contact this candidate