Warehouse Manager Customer Service

Ryan Batten

Service Manager

************@*****.*** 416-***-**** 273 Arthur St Acton, Ontario, L7) 1M2 CAREER OBJECTIVE

Hard-working professional with 10.5+ years of experience and a proven knowledge of customer communications, customer satisfaction, and customer service. Aiming to leverage my skills to successfully fill a new role at your company.

EXPERIENCE

Service Manager

Wingenback Ltd, Milton, ON / Jan 2015-Aug 2020

● Receive customer requests for service related issues and arrange for a timely completion.

● Create work orders and purchase orders for upcoming jobs.

● Follow up with vendors to confirm work has been completed and advise customers.

● Create sales orders and invoice completed work.

● Complete profit and loss reports.

Dispatch and operations manager

Wingenback Ltd, Milton, ON / Apr 2012-Jan 2015

● Scheduling jobs, routes and crews to complete work.

● Manage scheduling of employee work days.

● Ensure the day to day operations are running effectively and efficiently.

● Provide quick solutions to various issues that affect operations or scheduling to ensure customer satisfaction.

Warehouse Manager

Wingenback Ltd, Milton ON / Jan 2010-Apr 2012

● Shipping and receiving of customer goods.

● Managing inventory for various products to ensure accuracy.

● Providing updates on incoming and outgoing product efficiently.

● Preparing and staging of product.

● Ensuring the warehouse is clean, organized and safe at all times. EDUCATION

EC Drury

Milton, ON

High School Diploma (Sep 2002)

ADDITIONAL SKILLS

Organization Great communication Efficient

MS Outlook Customer focused Driven to succeed

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