Seeking Travel Agent work

India Holland

Glen Burnie, MD, ***** 443-***-****

***********@*****.***

EXPERIENCE

Teacher Jun 2021 - Present

Celebree School, Pasadena, MD

Effectively interacted with infants and educated toddlers working towards specific age-appropriate milestones.

Clearly communicated and coordinated with parents to understand each child’s specific needs and desires.

Maintain a safe environment that is held up to the Maryland State Licensing requirements.

Customer Service May 2020 - Present

Phat Daddy’s BBQ, Chestertown, MD

Mastered POS systems to handle payments ranging from $3,000 to 5,000 per shift.

Upheld all local COVID-19 safety protocols including increased sanitation, enforcing mask policies, and ensuring a limited capacity.

Provide administrative support by handling inbound calls and completed data entry functions, while maintaining complex databases.

Provide industry leading customers service, solving 25-50 cases per shift resulting in 95% customers satisfaction score.

Lead Teacher May 2019 - Jun 2021

Kiddie Academy, Arnold, MD

Maintained a clean environment by changing 30+ diapers daily, potty training dozens of children and regularly sanitizing surfaces.

Administered meals and any medications specific to each child’s dietary restrictions and/or plans including lactose intolerance, allergy medication, and nut intolerance.

Lead Teacher Feb 2016 - May 2019

Pasadena Childcare and Homework Center, Pasadena, MD

Create a safe and nurturing childcare environment for up to 12 children ranging from 18 months to 3 years old collaborating with one other caregiver.

Student Intern Jun 2013 - Aug 2013

Maryland State Board of Elections, Annapolis, MD

Entered Data, organized and filed candidates information.

EDUCATION

Bachelor's Degree - Early Childhood Education Feb 2021 - May 2025 (Expected)

Ashford University, AZ

SKILLS

Microsoft Office(Excel, PowerPoint), Customer Relationship Management, Communication, Interpersonal Skills, Flexibility

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