Customer Service Temple University

Savannah Wilks

Personal Info

** ******** ****

Bloomfield, CT 06002

860-***-****

*************@*****.***

SKILLS

- Adaptability & Flexibility

- Excellent communication, public speaking

- Time management

- Customer service

EXPERIENCE

Subway, 645 Poquonock Ave Windsor, CT - Sandwich Artist / Shift Leader

March 2020 - May 2021

● Ensure food safety, product preparation, and cleanliness standards are upkept

● Check food temperatures periodically and record

● Maintain store entirely in manager absence

● Answering phone calls

● Work in extremely high paced and stressful work environment with help or no help

● Count weekly inventory

● Reinforce safety standards such as frequent hand washing, clean work table and sanitizing entry points to all doors

Inspiring Hope, 1170 Blue Hills Ave Bloomfield, CT - Camp counselor June 2019 - August 2019

● Kept children organized and entertained

● Led classes and non-learning times

● Transport children from one destination to another in a timely and orderly manner

Home Depot, 55 Granby St Bloomfield, CT - Customer service worker May 2021 - August 2021

● Processed returns and exchanges for customers

● De-escalated high stress situations for both worker and customer

● Problem solving on spot

● Organize shelves

● Sweep, wipe down and sanitize front area

● Answer phone calls and help customer locate proper department EDUCATION

Santaluces Community High School, Lantana FL - High school August 2017 - November 2017

Windsor High School, Windsor CT- High school

November 2017 - June 2021

Temple University, Philadelphia PA- in progress

August 2021 - PRESENT

LANGUAGES

Fluent English, basic Spanish

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