Customer Service Manager

Location:

Salary:

Negotiable

Posted:

June 06, 2022

Rebecca Westrope

*****************@*****.***

Education:

University of Arizona, Tucson, Arizona May 2012

Bachelor of Science in Family Studies and Human Development Minor: Psychology

Pima Community College, Tucson, Arizona

Associate of Liberal Arts December 2010

Work Experience:

Cashier, Family Dollar March 2007-November 2009

Third-Key, Family Dollar November 2009-April 2010

Assisstant Manager, Family Dollar April 2010-January 2013

Managed the registers

Improved customer service by ensuring customers needs and expectations were satisfied

Responsible for all monies

Consulted with manager about how to efficiently organize and work freight

Actively led others in team work to complete assigned tasks Office Assisstant, Down To Earth Landscaping January, 2006-February, 2007

Responsible for keeping record of petty cash, invoices, and payroll information

Created and utilized graphs from Microsoft Excel, organized office area Blackjack Dealer, Casino Del Sol Resort, October, 2017-October, 2021

● Socialized with guests by actively listening and asking questions to engage and maintain conversation

● Demonstrate ability to assess personality in order to keep player engaged in the game.

● Multi-task by dealing while monitoring and adjusting the rack

● Memorize rules and payouts for seven various games Volunteer Experience:

Volunteer, CODAC Behavioral Health & Substance Abuse September, 2011-January,2012

Provided support and insured adult member’s needs were met through verbal wellness checks,

Offered and suggested beneficial and appropriate services to members,

Assessed wellbeing, mental, and emotional stability of members and,

Documented and submitted assessments

110 hours of service

Skills:

Works cooperatively with others

Strong leadership skills

Diligent listener

Efficient communicator (great customer service skills) Consistently reliable and dedicated

Proficient in American Sign Language