Caregiver

Caprice Jones

**** ****** *** ********, ** ***** **************@*****.*** 312-***-****

Experienced service oriented individual with strong phone handling skills and ability to adapt to different personalities. Strong ability to multi-task, prioritize, and manage time effectively. People oriented individuals with attention to detail and a positive attitude. Critical reasoning abilities to identify and assess customers need to achieve satisfaction. Active listening skills, and proven ability to resolve customer complaints in a professional manner, with 15 years' experience in customer service.

Experience

June 2016 – Present

Actress –NBC Universal (Chicago Med) Chicago, IL

Performed acting roles as required, independently or in mass groupings.

Maintained good rapports with directors and casting agents by reporting to set promptly as instructed.

Managed committed scheduling that required open flexibility.

August 2008– Jan 2009

Logistics/Cashier -Old Navy Chicago, IL

Operated POS and inventory database.

Performed all checkout procedures efficiently, while promoting the store credit card to customers.

Assisted sales floor personnel with stocking while maintaining neat work area and assisting guests when needed.

January 2008 – Dec 2008

Intake Specialist –Gigi’s Sober Living Transitional Home Chicago, IL

Executed daily data-entry responsibilities.

Handled confidential information for clients. Highly trusted by management with sensitive info.

Entered all receipts and invoices per management discretions.

February 2007 - February 2008

Food Service/Cashier -Peoria Packaging LTD Chicago, IL

Operated POS, handled 1500 customer transactions, and assisted customers daily.

Packed food items and arranged supplies for customers' usage.

Thoroughly clean and sanitize food machinery for food workers.

Awards & Acknowledgements

Became a SAG actress in 2021

October 2009 – August 2010 The College of Office Technology- Medical Billing and Coding Certification 4.0 GPA

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