Pharmacy Technician Customer Service
Resume:
MICHELLE HUNGERFORD
PHONE:
EMAIL:
***********@*****.***
EDUCATION
Middletown High School
WORK EXPERIENCE
Walgreens Pharmacy Technician/Apprenticeship
April 21, 2022-June 1, 2022
Assisted pharmacist in filling prescriptions
Billed third party insurance companies accurately through pharmacy system
Greeted and assisted patients in a friendly and prompt manner
Unpacked, checked and stored inventory neatly
Provided support to fellow staff, working as a team
Jersey Mikes Manager
2019-2022
Oversaw all daily operations
Customer service
Hiring
Trained new staff and MIT’s
Weekly and monthly inventory
Ensure quality and guest service
Ensure safety procedures are adhered to
Scheduling
Manage cash
Input invoices into Crunchtime system and PlateIQ
Attend quarterly management training seminars to improve and reinforce existing procedures (as required by corporate)
Saketumi Server/Bartender/Fill-in Manager
2016–2019
Tended bar and served numerous banquet parties up to 75 guests
Filled in as MOD as needed; oversaw all FOH and BOH operations
Responsible for opening and closing establishment
Kept updated knowledge of menu and drinks to provide recommendations according to tastes and specific allergies
Trained incoming staff on restaurant practices and procedures to maximize job satisfaction and productivity
Beachside Bar and Grill Manager
2015–2016
Oversaw all operational aspects
Evaluated sales reports
Established training materials for all employees
Weekly scheduling
Hired FOH employees
Inventory/Stock ordering
Set up Aloha POS system
BBC Tavern and Grill General Manager
2009–2015
Hospitality expertise
Guest relations management
Food and beverage sales promotion
Performance improvement
Banquet and fundraiser coordination
SKILLS
Time management
Quick learner
Self motivation
Organizational skills
Good with numbers/math
Computer knowledge
Adaptability
Problem solver
Goal oriented
Leadership
Team work
Typing skills
Flexibility
CERTIFICATIONS: ServeSafe
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