Post Job Free

Resume

Sign in

Customer Service Network Technician

Location:
Houston, TX, 77072
Salary:
Negotiable
Posted:
August 23, 2022

Contact this candidate

Resume:

FLORENCE EROMOSELE

adr9vk@r.postjobfree.com

832-***-****

Profile

Strong knowledge in IT Inventory and Auditing, looking to make a significant contribution with a new challenging role, supporting, administering and implementing projects.

Right Aptitudes – Positive, pro-active and result oriented. Flexible and highly motivated, with the ability to communicate clearly with all levels of the organization.

Effective Communication and problem solving skills with the ability to work under Pressure with little or no Supervision.

Good Team spirit, Brainstorming with strong analytical mind.

Education

Houston Community College, Houston Texas, USA 2016

Cisco Networking Certificate

Olabisi Onabanjo University Ogun State, Nigeria 2008

B.Sc. Computer Science and Mathematics

Archbishop Aggey Memorial Secondary School, Lagos, Nigeria 2001

High School Diploma

IT Skills and Knowledge Area

Routing Protocols: RIP, IGRP, EIGRP, OSPF, IS-IS, BGP, HSRP, VRRP & GLBP

Infrastructure Services: DHCP, DNS, SMTP, FTP, TFTP, TCP/IP, LAN/WAN

LAN Technologies: Ethernet, Fast Ethernet, Gigabit Ethernet & 10 Gigabit Ethernet

Port: Channel, VLANS, VTP, STP, RSTP, 802.1Q

WAN Technologies: Frame Relay, ISDN, ATM, MPLS, Leased lines & Exposure to PPP,

Network Security: Access-Control List, VPN, Firewall, IPSEC, SSL, MPLS

Professional Certifications & Training

Aug. 2016 Cisco Certified Entry Networking Technician CCENT

Sept. 2016 Cisco Certified Network Associate CCNA

In Progress Cisco Certified Network Professional CCNP

Professional Experience

amazon, Kafw, Haslet Texas

Job Titles: IT Support Tech. 2019…..till date

Troubleshoot thin clients, pcs, Printers, scanners and handheld terminals,

Set up and installation of computer and network equipment,

Responsible for RMA and repair process for all devices under warranty

Administers user accounts and password reset,

Set up and provisioning of Polycom phones, Base and Mobile radios

Perform routine security checks on the system; repairs, Installs Windows updates

Work on Trouble tickets and assists with complex technical projects;

Contributes to unit goals by accomplishing related duties as required

Fiserv Inc. Stafford, Texas. 2015-2019

Job Title: Network Technician

Document changes of network equipment, static IP addressing, and cabling infrastructure

through appropriate applications.

Setup and wire all PC’s

Setup network cabling from rooms to switch, with labeling to trace problems if issues arises

Configure and install Cisco switches and routers

Aptech Computer Center, Lagos Nigeria. 2013-2015

Job Title: IT Services Officer /Network Tech

Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP.

Working on troubleshooting of complex LAN/WAN infrastructure.

Upgrading and backups of Cisco router configuration files.

Implementing and maintaining backup schedules.

T-Links Inc. Lagos Nigeria 2012 -2013

Job Title: IT Network Trainee

Implementation of HSRP (using IP SLA) and GLBP

Configuring VLANs, VTP, Etherchannels

Configuring intervlan routing on Layer-3 switches

Securing switch access

Configuring routing using OSPF and policy routing using route maps

Implementing traffic filters using Standard and Extended access-lists,

United Bank for Africa, Apapa Lagos, Nigeria. 2010-2011

Job Title: Customer Service /Money laundering and reporting system specialist

Customer Service,

Customer Data Update

Issuing cheque books, Debit cards to Customer,

Responding to customer’s enquiry

Updating the Money laundering and reporting system with customer’s data

References

Will be forwarded when needed.



Contact this candidate