Remote Work from Home

Sarah Flores

863-***-**** **********@*****.*** Winter Haven, FL 33881

SUMMARY

Motivated to apply customer service abilities to new career opportunities. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in Microsoft Office and fast typing ability with advanced interpersonal skills. Work from home preferred. SKILLS

Customer communication

Marketing strategy development

Hiring

Documentation and reporting

Human Resources oversight

Proficient in Microsoft Office

Customer retention

Strategic planning

Goal setting

EXPERIENCE

Manager of Business Development and Sales, Palm Kings Tree Service LLC, January 2018-May 2020 Winter Haven, FL

Created business plan, established processes and directed operations to offer quality Tree Service to customers.

Generated high-quality leads by building strong professional network and active social media platform.

Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Generate invoices and recover signatures or deposits from current and new customers. Maintain accurate bookkeeping records

Regional Manager, Homestead Home Health Care, March 2013-August 2017 Saginaw, MI

Audited service contracts to identify areas that needed revision in order to improve revenue. Maximized branch revenue by optimizing daily operations. Mentored and trained staff to define and exceed field sales objectives. Expedited resolutions to correct customer problems and complaints. Minimized turnover through effective training and employee engagement programs. EDUCATION AND TRAINING

Bachelor of Science

Nursing, University of Michigan - Flint, Flint MI December 2016 I completed my degree of study however I did not acquire my RN due to personal circumstances Health Sciences, Saginaw Valley State University, Bay City MI May 2014

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