LAURA NWANNEKA WILLIAMS

Brooklyn Park, MD *****

Okelekennekalaura @yahoo.com

404-***-****

CAREER PROFILE:

I am a result-driven professional, focused and with long track records of ensuring things run smoothly in front and behind the scenes of a busy office, the clients, and customers/candidates. I am an effective team member who can meet deadlines and ensure that the standards of office organization are always maintained.

AREAS OF EXPERTISE:

Excellent organizational skills. Data management. Attention to details. Time management skills. Strong relationship Building. Customer Service duties. Proven ability to learn quickly and strive during change. Impeccable telephone manners. Strong writing /communication skills. Energetic professional with a reputation for prompt response and through follow-up to ensure customer satisfaction

PROFESSIONAL EXPERIENCE:

Zoe First Consulting Group LLC 2020-present

Recruiting Coordinator

●Managed applications, initiated background, and cross-check references.

●Review all applications for Tech and Non-Tech positions which include, Product managers, marketers, administrative Associates, medical assistance, help desk technicians, Database developers, Software developers, and engineers, and stack ranked candidates based on skills needed for the requirements of the position.

●Support employer branding initiatives.

●Assess candidate’s information includes resumes, and contact details using Lever (ATS).

●Responsible for conducting end-to-end recruitment processes, from reviews to closure.

●Scheduling a high volume of interviews, coordinating all details of the interview.

●Manage the onboarding task in the applicant tracking system and background checks in lever.

●Ensure that all background checks, drug screens, and onboarding documents are processed and completed timely.

●Utilize onboarding systems: HRIS, share points, and excel.

●Host candidates during their onsite interview.

● Processing status/pay rate changes, and contract extensions

Modivcare 2017-2019

Customer Service (Call Center)

●Answer high volume of income calls to customers and clients, providing basic information and inquiries.

●Maintained customer confidentiality, privacy, and security.

●Quickly and effectively solve customer challenges.

●Customer service/ relations regarding customer accounts and daily needs.

●Process all banking-related transactions in an efficient, timely, and accurate manner.

●Greeting guests and clients in a positive and professional perception of the company

●Computing and coding of travel expenses (local or international) for approval

●Preparing request for proposal, Maintained electronic and hard copy file system

●Ensured reception area and conference rooms were always kept clean and presentable

●Answering and returning telephone calls, maintained strict confidential information

●Provided administrative support for employees, coordinated weekly meetings, reserved conference rooms

●Tracked and maintained office supplies and worked with outside vendors

J-WAC-KONZULT – ABUJA, NIGERIA 2014-2017

PUBLIC RELATIONS MANAGER

Selected Accomplishment:

•Managed data dependably in an environment of constant change

•Greeting guests and clients in a positive and professional perception of the company

•Computing and coding of travel expenses (local or international) for approval

•Preparing request for proposal, Maintained electronic and hard copy file system

•Ensured reception area and conference rooms were always kept clean and presentable

•Answering and returning telephone calls, maintained strict confidential information

•Provided administrative support for employees, coordinated weekly meetings, reserved conference rooms

•Tracked and maintained office supplies and worked with outside vendors

PROFESSIONAL CERTIFICATES

FEDERAL INFORMATION CENTER –DIPLOMA IN DATA PROCESSING 2015-2015

DELTA STATE UNIVERSITY, NIGERIA –B. A HISTORY AND INTENATIONAL STUDIES 2010-2014

REFERENCES AVAILABLE ON REQUEST

Contact this candidate