Salesforce Admin/Developer/ Technical Architect

ALEKHYA MATHUKUMILLI

*************@*****.***

Phone: 469-***-**** Ext 106

Profile Summary

●About 10 years of experience on Salesforce Admin/Developer, Application development, SOQL & SOSL

●About 3 years of experience on Salesforce Marketing Cloud Email Studio, Email Automation and Web Studio.

●Lead a team in developing a financial model which saved a $100K with 99% compliance rate.

●Mentored a team and helped them significantly enhance their skills and develop a robust software system which resulted in maximizing software and infrastructure investment.

●Hands on experience as a database administrator, data analytics, manipulate data using PL/SQL, SQL

●Hands on experience with lightning development, utilizing using Force.com developer toolkit as well as App Exchange to develop custom business logic.

●Hands on experience working on Java multi-Threading, Collections, Interfaces and Synchronization.

●Hands on experience with working on Rest API integrations between different applications and Connected apps.

●Hands on experience with debugging the code in the front-end code UI using chrome dev console on lightning Apps.

●Strong experience in Salesforce CPQ implementation from end to end.

●Defining and creating custom reports- using function analysis to determine which fields are necessary for various level reporting- assisting managers better utilize SFDC as a sales and efficiency tool.

●Demonstrated out of the box Salesforce capabilities and proposed business process changes to take full advantage of Salesforce capabilities. Creating custom objects, fields, and process builder.

●Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.

●Development functionalities using point & click capabilities using Force.com and salesforce Lightning components.

●Used Deployments in Salesforce like Copado. Implemented this feature and fixed issues here.

●Handled releases, deployments and upgrades. Worked on salesforce classic to lightning migration.

●Possess knowledge in principles of Programming Language, Big Data, OOPS concepts, Database Operations.

●Well-developed interpersonal and presentation skills, and IT skills combined with flexible attitude to work.

Experience in force.com using IDE (Eclipse, Mavensmate) and good knowledge on APEX, Lightning Components/Lightning Web Components and VisualForce languages.

●CPQ configuration that helps the sales team across the globe to manage their business.

●Strong Knowledge and experience with Software Development Life Cycle (SDLC) methodologies such as Agile, Scrum and Waterfall models.

●Exposure to different domains – Healthcare, Health insurance, Retail etc.

Academic Qualifications

●Master of Science in Computer Science DEC 2016

College of Staten Island, New York

●BTech in Electronics and Computer Science April 2012

JNTU, Kakinada

Professional Certifications

●Salesforce Certified Administrator in October’ 2016

●Salesforce Certified Developer in February’ 2017

●Oracle Certified Java Programmer in November’2013

●Salesforce Certified Service Cloud Consultant in April’ 2019

●Salesforce Certified Service Cloud Consultant in April’ 2019

●Salesforce Certified Advance Administrator in March’ 2019

●Salesforce Certified Platform App Builder in June’ 2020

●Salesforce Certified Marketing Cloud Administrator April’ 2022

●Salesforce Certified CPQ Specialist April’ 2022.

Technical Skills:

●Tools: SFDC, Conga Composer, MS Excel, MS Visual Studio, SAS, Sterling Commerce

●Database Software: SOQL & SOSL, Microsoft SQL Server, Oracle Databases 11g, DB2, Microsoft Access

●Web Skills: HTML, Java Script, CSS, PHP, JSP, Visual Force, GIT hub, C, Core Java, Spring, Hibernate, JDBC, Hadoop, Python, APEX, UML and R

●Operating Systems: Linux and UNIX platform, Windows Platform, MAC.

Experience:

Technical Architect, Mercedes Benz Financial Services, Dallas, TX, USA May 2022 - Present

●Moving the legacy architecture into cloud based utilizing the existing tools and implementing new SF instance.

●Working on building one app for the global utilization for the remarketing business.

●Implementation of high level business design that is utilized across various markets globally.

●Integrated Steel brick and Salesforce integration for automating quoting, contracting and billing process.

●Worked on Salesforce CPQ (Steel brick) and created Product rules, Pricing Rules, Approval rules, Product Configuration

●and Product Groups (SKU). Consumed Renewal (Multi Contract Renewals) and Amender API to work on Contracting

●and Quoting Services.

●Understanding the current systems and making sure the business enhancements will meet the requirements.

Systems Specialist, Salesforce, Dallas, TX, USA May 2020 - May 2022

●Working on building various customizations as per user requirements to meet the business needs.

●Working on Heroku Platform for Customer privacy 360 implementation.

●Coordinated with business users and pricing team to gather requirements for CPQ enhancements.

●Designed and mapped CPQ objects to salesforce custom objects and worked in advanced workflow approvals.

●Daily calls with the business to understand the need and growth of the business.

●Working on platform releases and core releases supporting the team from deployment to testing.

●Data manager implementation for Lead, Account and Contact data.

●Configured Various Salesforce Bundle products, features and options with specific requirements in Salesforce CPQ.

●Salesforce CPQ configuration. Understanding the business requirement and supporting it with the updates.

●Quickly identifying and addressing the operational and process issues.

●Create reports, run A/B tests and analyze email KPIs to optimize email content, segmentation and automation flow. Worked on HTML scripts for creating email content.

Salesforce Developer, NextGear Capital, Carmel, IN, USA Nov 2019 – April 2020

●Working with the business helps their day to day jobs easily with automation in salesforce using lightning components, apex and RestAPI. One click features to save time at business level.

●Using Copado for deployments, understanding the architecture of the Copado and creating user stories.

●Set up Docusign for the end user agreement to be signed and this document can be sent from salesforce on one click. Also void or edit this document once generated.

●Experience developing solutions for the Apttus Contract Lifecycle Management (CLM) and Configure, Price Quote(CPQ) systems.

●Working in an agile and sprint environment. On production support working with business to fix any high priority issues like business stopping.

●Working on test classes for every release to make sure we are meeting the salesforce requirement of coverage.

Systems Specialist, Salesforce, Indianapolis, IN, USA Dec 2018 – Nov 2019

●Standardized the system by using latest features like lightning components and fixing the issues with the process.

●Reporting on email campaigns (status and outcomes) for various stakeholders. Cross departmental collaboration on major projects and new initiatives.

●Building automations to make sure the quality control team is giving the commissions the right way.

●Has done many integrations using marketing cloud connector v5 to connect to multiple salesforce orgs.

●Controlled the access to users in the business model for data security and maintenance of the system.

●Managing the team in Debugging the instance and seeing all the unused functionality, performing risk analysis in order to stabilize the system by deleting all the processes that are no longer needed.

●Constantly in contact with the business and the end user in analyzing the data, debugging the issues and fixing them as per the business user requirements.

●Managed the CPQ platform to configure the system as per the business requirements. Also made customizations.

Salesforce Consultant, Slalom, New York, NY, USA Feb 2018 – August 2018

●Worked on sprint planning to deliver the projects within the deadline and the requirements of the project.

●Handled Lightning Component, worked on Marketing cloud and service cloud integration, always meet client’s expectations and followed the best practices in coding.

●Developed and Maintained large volumes of email campaigns and asset management of email channel calendar and direct mail.

●Developing Process Builder and Approval Processes for automating business logic. Implemented Block pricing, Percent of Total, option pricing, Account based contract pricing as part of Salesforce CPQ implementation

●Salesforce sales and marketing integration is done as part of communicating with the end users via email studio.

●Leveraged journey builder to deploy cross channel marketing campaigns and testing emails

●Automated import extract and the query activity using automation studio. Used dynamic content for the subject.

●Worked on custom development, apex triggers, classes, unit testing and integrations across multiple systems.

●Prepared High Level design and technical design documents.

●Defining and creating custom reports- using function analysis to determine which fields are necessary for various level reporting- assisting managers better utilize SFDC as a sales and efficiency tool.

●Communicate regularly with team on the status of work and updated the same with project manager.

Salesforce Engineer, New York ehealth Collaborative (NYeC), New York, NY, USA April 2017 – Feb 2018

●Designed a salesforce instance to merge various Regional Health Information Organizations (RHIO) in New York into one system to manage their individual data and help them collaborate in salesforce lightning.

●Working on Salesforce to tableau integration for making the dashboards more relevant for the user. Created VisualForce pages for displaying the tableau dashboards in salesforce.

●Handling various salesforce instances, managing partner users and supporting them with the application.

●Working on salesforce to salesforce integration between instances and helping the user with data migration. Created triggers to automate the process of communication between the connections.

●Enhanced, created and managing salesforce instances to meet the user requirement and implement the day to day activities of the RHIO’s using apex triggers, workflows and SOQL queries.

Business App Analyst & Developer Intern, NYC Department of Small Business Services, NY,USA March 2016-April 2017

●Providing support for an instance on Salesforce.com as an administrator, creating test scripts, performing user acceptance tests, enhancing the interface on this instance.

●Enhancing the apex code, creating objects and fixing issues as per the support requests to fulfill the client requirement. Worked on change management and release management.

●Creating custom user interfaces with VisualForce, developing custom business logic in APEX and writing triggers, test classes, reporting and documentation.

●Mapping the Hoovers data for Oracle CRM customers as per the requirement using Microsoft SQl Server. Created a report on Microsoft VisualStudio for the users on hoovers data.

Software Engineer Analyst, Accenture - Bangalore, India May 2012 - Dec 2014

●Enhanced the e-commerce tool, managed and maintained site content, modernized the tool as per the client’s requirement using forms and specialized scripts on Java based platforms.

● Built workflows, Approval process and SOQL queries and automated the tasks to support client requirements.

●As part of the Knowledge Sharing Team, designed work around documents for issue resolution and provided knowledge transfer to new trainees.

●Coordinated with the training center team and provided head start training on JAVA and SQL.

Research Projects

Replication and failure process in distributed databases:

●Replicated the data node with restricted access in order to maintain the data on the failures of nodes.

●Master-slave model to represent the restricted access for slaves and maintaining the exact copy of master data.

●Master-master model is useful in the case of failure of one master is failed the other master is available.

Map Reduce – Big Data Management:

●Performed the map reduce job on a data set, reported the plots for the test on various parameters.

●Created instances on amazon EC2 cloud, setting up a Hadoop cluster, created and deployed a map reduce job.

●Created hive queries and pig scripts to perform the required tasks on data using tweet data sets.

Web Application Development:

Developed an application as a part of case study at Accenture.

●Created a database which will have the details of all employees using SQL/PSQL.

●Developed an application using spring, JDBC, Junit to retrieve the data from this database and access the tables.

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