Administrative Assistant Fulfillment Associate
Resume:
America Torres-Flores
Stockton, CA *****
adr9rq@r.postjobfree.com
I am seeking a position with a company that is well established and growing, which will allow me room for
advancement. I am also seeking a position where I can use the skills I have while learning more and stretching my abilities to
better myself while becoming a more valuable asset to my employer. Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Receptionist
San juaquin laser & surgery center - Stockton, CA
April 2022 to Present
Capturing of patients records on a system, filling of patients files, handling of funds if necessary, Handling payments, Handling of enquiries related to patients. -Opening of new/existing of patient files and accounts, Complete relevant information pertaining patient details. Various calls contacting patients on arrival arranging for follow-up services, equipment and supplies, as well as reinforce patient instructions and preparations for discharge. Amazon Fulfillment Associate
Amazon.com - Tracy, CA
February 2022 to April 2022
Process all Amazon orders for customers
Receive and organizing inventory
Use scanners to read bar codes on boxes and enter data View prompts on the screens and follow directions related to inventory Troubleshoot problems
Ensure that products meet quality requirements
Work independently and as team
Lift inventory up to and over 50 pounds
Push utility carts, dollies and hand trucks weighing over 60 pounds Stand, walk, push, pull, squat, bend and reach during shifts Adhere to strict safety, quality and fulfillment production standards COVID-19 Screener
Facebook - Fremont, CA
October 2020 to October 2021
Provided clients with accurate, valid, and complete information according to Facebook policy
Received client complaints, provided appropriate solutions within the required time limits, and followed-up to ensure satisfaction
Documented client information and routed all necessary correspondence to the appropriate department or manager
Followed communication procedures, guidelines, and policies Distributed Covid Testing kits
Processed incoming calls and researched answers or solutions Cashier/Customer Service
Target - Union City, CA
September 2019 to February 2020
Courteously greeted customers in person and over the phone Processed customer returns and grievances
Efficiently processed transactions within a busy, fast-paced retail environment Operated cash registers, scanners, and computers to itemize and total customer purchases
Collected payments and made change for cash transactions Balanced cash drawers at the end of each shift
Assisted with store stocking, display setup, and opening procedures Recommended, selected, and helped locate or obtain merchandise for customers Placed special orders and called other Target stores to find desired items Responded to service inquiries and coordinated resolutions with management and floor associates
Put up signage regarding store promotions and changes to store regulations Education
Certificate in Medical Assisting
Unitek College - Hayward, CA
February 2021 to October 2021
High school diploma
Ronald E. Mcnair High School - Stockton, CA
January 2015 to May 2019
Skills
• OSHA
• HIPAA
• Filing
• Food handling
• First aid
• Phone etiquette
• Computer skills
• Organizational skills
• Medical Terminology
• Conflict resolution
• Multi-line Phone Systems
• detail oriented
• Clerical Experience
• Punctual
• Motivational
• Microsoft Word
• Autism experience
• Communication skills
• Sanitation
Certifications and Licenses
Food Handler Certification
CPR Certification
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