Switchboard Operator Call Centre

SANDISIWE MAKGOTHI

@ *************@*****.***

\. 081-***-****/068*******

* **** ******* ****** ********* 1759

© objective

To enhance my professional skills, capabilities and knowledge in an organization

which recognizes the value of hard work and trusts me with responsibilities and

challenges.

Experience

Bacau Union

July 2010 - Dec 2012

Administrator

© Filling and Photocopy

Switchboard operator

Setting up meetings for the coordinator and the company

Data capturing

Interpreting

® Building industry and bargaining council

July 2014 - Dec 2016

Comp and administration clerk

® Working with walk in clients

© Entering assessments on the claims

© Fax and Email

_ © Resolving complaints

© Working in inbound and outbound call centre

? Metropolitan

Feb 2018 - July 2019

Financial advisor

® Financial wellness on clients

© Capturing application forms

© Advising clients on funeral covers, retrenchment plans,short and long term loans

S Education

® = Luhlahlaza Seniors Secondary School

2006

Grade 12

® Rosebank College

2007

Media studies and Journalism

Reference

Mr Joe Brown - "BCAWU Union"

079-***-****/ 021-***-****

© MrSam Booysen - "Building industry and bargaining council"

083-***-****

® Mr Joseph Zwane - ‘Metropolitan’

087-***-****

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