Property Manager General

HELENE SHAW

*******@***.*** · 310-***-****· Los Angeles, CA 90024

A tenured property manager with experience supervising full building renovations as well as the day-to-day in-office General Manager on location. In-depth experience of all aspects of daily operations, including but not limited to; finance/budgeting, maintenance, marketing, leasing agreements and develop/maintain strong tenant relationships, staff supervision while also continuing self-development to ensure compliance with all ever-changing State and local policies and regulations.

EXPERIENCE

Beverly Hills Properties (Sterling International Towers), Los Angeles, CA 1995- Present General Manager

● Managed luxury high rise on Wilshire corridor consisting of:

192 Units

Head of 42 employees:

■ 24hr security, valet, receptionist

■ daytime maintenance, janitors, and leasing agents.

● Handled major infrastructure improvements:

Cooling Tower (craned up to the roof)

New Emergency Generator

Boilers

Elevator Upgrades

Internal Intercom system

● Renovating both the exterior and interior of several buildings

● These project included oversight and design expertise on:

Carpeting

Wood molding

Foyer

Utilizing custom marble to elevate and update the main entrance

Installing Cast Iron railings

Facades on both the exterior and interior

Fully remodel/updates of over 100 units

● Supervising required maintenance of crucial building infrastructure:

Reg-4

Backflow

Fire pump

Chiller Room

Sprinkler testing/Smoke detectors

Re-piping through the building

● Ensuring the standard of upkeep on all building amenities, including but not limited to:

Pool, and entire pool area

Gym

Recreation room

Scheduling seasonal flowers and upkeep of outdoor landscaping areas.

● Managing new and current tenants’ requests and other situations related to:

Maintenance requests

Rent collection

Tenant disputes

Showing prospective units

Required in-unit maintenance or remodel

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