Property Manager Customer Service

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND

TRAINING

LINDSAY

MCMURROUGH

*****************@*******.***

804-***-****

Glen Allen, United States 23060

Highly motivated and proficient Senior Property Manager with 15 years of multi family management experience; seeking a property management role or regional role in the Richmond, Va area or surrounding area. Skilled at managing the day-to-day operations of 400 plus unit communities and leading strong, positive and confident teams. Qualified to perform the preparation of annual budgets, completion of monthly NOI and variance reports. Dedicated to exceptional customer service and building relationships with tenants, vendors and employees. Mentor onboarding managers hired on to the company and committed to setting them up for success.

• Leadership/ Communication Skills

• Team building/Team Motivation

• Customer service

• Monitoring expenditures

• Monthly reporting

• Budget forecasting

• Conflict resolution

• Microsoft office

• Excel

• Sales and marketing

• Schedule management

• Capital improvement planning

SENIOR PROPERTY MANAGER & TRAINING MANAGER, CAM 06/2013 to Current The Breeden Company - Henrico, VA

• Oversee daily operations, maintenance and administration

• Completion of monthly close out reports, NOI & Variance reports

• Preparation and completion of both entities annual budgets

• Completion of all team members payroll

• Completion of monthly turn schedule and coordinating with all vendors Maintain in-depth knowledge of competition through consistent evaluation of market conditions and trends.

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• Monitor and document delinquencies and other forms of income.

• Mentor team members to succeed and advance within department and company.

• Onboarding training for new managers hired on with the company.

• Oversee repairs and enhancements by working closely with maintenance staff. Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.

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PROPERTY MANAGER 08/2010 to 06/2013

Northbay Group - Hampton, VA

LEASING CONSULTANT, ASSISTANT & PROPERTY MANAGER 03/2006 to 08/2010 Great Atlantic Management - Hampton, VA

Saint Leo University - Saint Leo, FL

Studied Business Administration And Management

Thomas Nelson Community College - Hampton, VA

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