Laura Smith
Buffalo, NY *****
***************@*****.***
Seeking a position with a growing organization where I can make a positive impact on revenues, and experience long term career. Bryant & Stratton College Graduate. Associate degrees in Interactive Media Design and Information Technology.
Charity work: The Buffalo City Mission, American Red Cross, Family Promise of WNY Citigroup, Inc.
Willing to relocate to: Buffalo, NY - Amherst, NY - Cheektowaga, NY Authorized to work in the US for any employer
Work Experience
Senior Operations Representative
(FT) - Getzville, NY
September 2007 to June 2009
Job Duties: Data entry of all department outgoing payments, write policies and procedures for department as needed, write weekly schedule for team members, push through or hold back payments in the OFAC based on current sanctions, over see department in absence of supervisor, other clerical duties as needed.
Operations Assistant (PT)
HSBC USA - Buffalo, NY
June 2006 to October 2006
Job Duties: Processed checks and customer payments in the Retail Lockbox department Operations Assistant II (FT)
HSBC Mortgage Corp. - Depew, NY
January 2004 to August 2005
Job Duties: File retention department: Filing, interfiling, data entry, overseeing the delivery of mortgage files and documents, research data, copying and faxing File Clerk/ Home Equity Assistant (FT)
Superior Staffing - Cheektowaga, NY
February 2003 to January 2004
Job Duties: Worked for HSBC Mortgage Corp. in the file retention department, learning all aspects of the department, including filing, interfiling, file pulling and data entry duties Temporary Employee (PT)
Kelly Services - Amherst, NY
January 2003 to February 2003
Job Duties: Worked as mail processing clerk at Harlequin Distribution, processing incoming book campaign mail.
Mail/ File Clerk (FT)
Continental Commercial Group of NY - Williamsville, NY June 2000 to August 2002
Job Duties: Sorted, stuffed outgoing mail; opened, processed, and issued mail to proper Collector; scanned closed file documents into document scanner and maintained a professional filing system Laundry Aide (FT)
Amherst Nursing Home - Amherst, NY
September 1993 to November 1995
Job Duties: Collected, sorted, washed, folded and delivered residents laundry. Also washed, folded and delivered linen. Made minor clothing repairs as needed. Cleaned and maintained laundry room as well as washing machines. Cleaned and maintained residents personal drawers and closet space, including labeling clothing and checked in new clothing. Education
Associates in Interactive Media Design
Bryant & Stratton College - Buffalo, NY
June 2009
Associates Degree
ICS Correspondence School - Scranton, PA
July 1999
High school diploma or GED
Skills
• Computer literacy
• Microsoft Excel
• Computer skills
• Typing
• Microsoft Office