Customer Service Pharmacy Tech

Mindy Olsen

**** ****** *****, **** ******, N.Y. 11554 Cell: 516-***-**** E-mail: ********@*****.***

Objective

To obtain a position to utilize my outstanding cashier and customer service skills that will benefit your business.

Education

Mepham High School

High School Diploma Completed in June 1988

Nassau Community College

Associates Degree of Arts Completed December 1996

Experience

1982-1990

Casher and Pharmacy Tech Harrico Driggs Pharmacy Greenpoint, Brooklyn

At Harrico Drugs, my responsibilities entailed working with the cash register as well as filling prescriptions. Customer service is always very crucial at any business, and working with pharmaceutical means, meant that I had to be persistent. Additionally, I stocked merchandise as well as performing cleaning tasks to ensure that everything looked its best as well as for sanitary reasons. I was always available for any task which caused me to be a well-rounded employee and individual.

1999-2020

Cashier and Pharmacy Tech CVS Pharmacy Merrick, NY

My responsibilities as an associate, cashier, and pharmacy technologist at CVS included stocking new merchandise, typing and filling prescriptions and utilizing my strong skills of customer service. My job was to assist clients as well as working along with my co-workers so we could provide the best experience to the client/customer as possible. CVS enhanced my customer service skills and I take pride in the skills I have obtained from this position.

Related Skills

Worked high volume customer service for Pharmacy

Reading prescriptions

Answered phone calls & answered questions pertaining to pharmacy and merchandise

Referred customers to consultation window at Pharmacy

Responsible for my cash drawer

Directed customers to merchandise or help in general to assist them when needed

Trained new employees on cash register and in the pharmacy

Handled cash, charge and refund processes

Called insurance companies for coverages and questions, as well as entering insurance information

Highlights/Skills

Able to work with others in a team setting, as well as on my own

Talk with clients and customers and assist them as needed

Patient and Understanding

Hard working, willingness to get a job done

Willingness to learn new skills and improve what is already obtained

Able to work under pressure

Well-adjusted to new environments

Strong customer service skills

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