Floor Staff Customer Service
Resume:
JENNIFER AMY MONDRAGON
**** ******* ******, ***** *****, CA, 91911
***.***********@*****.***
QUALIFICATIONS
• Team worker
• bilingual (spanish/english)
• Adaptable
• Quick Learner
• Reliable
• Outgoing
• Flexible Schedule
• Great Customer service
• Patient care
• organized
• Capable for problem solving
• Able to work under pressure
WORK EXPERIENCE
Metropolitan Comprehensive Medical Center
444 W C St #185, san diego, CA 92101 Phlebotomy Externship/Feb 21, 2022
● Adhere to laboratory procedure for specimen collection, handling and processing
● Followed standard operating procedures regarding order of draw and specimen collection
techniques.
● Centrifuge, label and store blood samples for subsequent analysis by laboratory.
● Discard all materials used according to OSHA regulations.
● Providing patient education on urine collection.
Sharp hospital cardiac unit
751 Medical Center Ct, Chula Vista, CA 91911
CNA- Noc shift 12hrs/ Full time/current job
July 20, 2020 - present
• Assist patients with ADLs and prepare them for surgery.
• Assist nurses with care of residents.
• Measure and record patient vital signs.
• Following infection control policies, along with other facility regulated requirements.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; and reporting observations of the patient to the nursing supervisor.
• Documents actions by completing forms and reports.
• Maintains work operations by following policies and procedures.
• Protects the organization's value by keeping patient information confidential.
• Updates job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure.
• Weighing (standing, bed scale, sling scale.)
• EKG if needed, Catheter care, oral care, peri care, prepping patients for procedure chlorhexidine, clipping, changing all linen) Hourly rounds, applying restraints. JENNIFER AMY MONDRAGON
1376 Melrose avenue, Chula Vista, CA, 91911
***.***********@*****.***
Villa las Palmas healthcare center
622 S Anza st, El Cajon, CA 92020
CNA- Noc shift/per diem/current job
April 30, 2020 - present
• Providing great patient care in a facility with 151 beds.
• Assist patients with ADLs.
• Assist nurse with care of residents.
• Measure and record patient vital signs.
• Following infection control policies, along with other facility regulated requirements.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; and reporting observations of the patient to the nursing supervisor.
• Documents actions by completing forms and reports.
• Maintains work operations by following policies and procedures.
• Protects the organization's value by keeping patient information confidential.
• Updates job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure. Silver Medical Staffing, Inc
310 3rd Ave Suite B-2, Chula Vista, CA
Nov 2019-present
CNA- Am/Pm/Noc shift /per diem/current job
• Providing great patient care.
• Answering patient calls and determining how best to help them.
• Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing or exercising.
• Turning and repositioning bedridden patients.
• Ensuring patients or residents receive an appropriate diet by reviewing their dietary restrictions, food allergies, and preferences.
• Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff.
• Noting observations of patient behavior, including complaints, or physical symptoms to nurses. JENNIFER AMY MONDRAGON
1376 Melrose avenue, Chula Vista, CA, 91911
***.***********@*****.***
Costco Business Center
Othello Ave, San Diego, CA
July 2019- December 2020
Order Picker
• Fulfill orders placed by businesses
• Able to pick up items at a speed of 150 per hour
• Able to assist other departments with higher order counts
• Work from PM to AM shifts
• Able to use equipment to move heavy objects
Fry’s Electronics
Stonecrest Blvd, San Diego, CA
July 2017-July 2019
Sales Management Trainee
• Assist customers with items and in store purchases as part of the floor staff.
• Share product knowledge with customers while making personal recommendations based on class of item and personal experience.
• Have worked in Opening, Midday, and Closing shifts.
• Works as a team player and leader to get tasks and special projects done.
• Sell items based on customer needs
JENNIFER AMY MONDRAGON
1376 Melrose avenue, Chula Vista, CA, 91911
***.***********@*****.***
EDUCATION AND TRAINING
Phlebotomy training specialists
8322 Clairemont Mesa Blvd. suit 203 Nov2021- May 2022 CPT 1 (certified phlebotomist technician)
Certified and license CPT-02253495
Eastlake Medical College CNA & CPR School of Nursing Aug 2019-Sep 2019 CNA License 01147249
Current CPR
San Diego Continuing Education North City Campus Aug 2017- Nov 2018 G.E.D.
Escuela Secundaria Técnica no.3 (MEXICO SCHOOL)
Jun 2012
Completion Certificate
JENNIFER AMY MONDRAGON
1376 Melrose avenue, Chula Vista, CA, 91913
***.***********@*****.***
REFERENCES
Lien De la rosa, RN
Chula Vista, CA
Cell: 619-***-****
Cedric Camuro, Old coworker
San Diego, CA
Cell: 858-***-****
Veronica Camagay, SICU ICU BSN/RN
Chula Vista, CA
Cell: 619-***-****
Lea Sotto, RN
Escondido, CA
Cell: 619-***-****
Vanessa Cabral, Surgical Technician
Chula Vista, CA
Cell: 619-***-****
Contact this candidate