Care Representative Customer Service
Resume:
Maria Rodriguez
San Antonio, TX *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Med Tech/Caregiver
Elm City Advisors, Inc. - San Antonio, TX
June 2020 to Present
Hand out daily medications. Feeding, dressing, bathe, change cloths when needed, assist in restroom or doing changes. Laundry doing daily activities with the residents. Helping co workers when needed. Cleaning and sanitizing areas when needed
Customer Care Representative (CCR)
CVS Health - San Antonio, TX
December 2021 to June 2022
Handling Member calls. Providing assistance with Orders, PAs, Plan Info, Overrides if needed, and Submitting New Rx Request.
Med Tech/Caregiver
The Canyons of Stone Oak Memory Care - San Antonio, TX January 2021 to September 2021
Administer medication to residents on a daily bases. Get vitals and temps daily. Log in new medication. Do inventory of medication that is needed also check to see if any expired meds need to be taking out. Give PRN as needed. Communicate with Hospice, Home Health, Families and or Dr offices when needed for residents. Inventory of controlled medication. Communicate with daily reports. Assist the caregivers as needed. Interact with the residents. Have 1 on 1 visits with residents doing activities and getting to know them more better. All about being a team player. Private Caregiver
Love with Kindness - San Antonio, TX
January 2019 to April 2020
Provide services such as bathing.feeding.laundry.medications. daily housekeeping. Daily log ins and inventory checks. Take residents on daily activities or appointments. Work Friday and Saturday overnight and Sunday 2p-9p.
Sercurity Guard
Southern Trucking - San Antonio, TX
September 2017 to August 2019
Daily logins of trucks and visors coming in and out. Watch cameras notify authorities of anything suspicious.
Manger/ Care Provider
Everlasting Arms - San Antonio, TX
March 2008 to June 2018
Daily logins and checks every 15 mins. Assist with daily activities such as feeding, dressing, bathing, medication. Doing laundry for every resident. Do inventory of each resident medication. Call in any refills pick up if needed or notify family for pick up. Cleaning all areas of the home. Doing inventory of food, clothing and household supplies. Notify/keep in contact with hospice nurse if any changes have occurred or when needed. Clean any wound areas as needed.
Mental Health Counselor
Clarity Child Guidance Center
February 2017 to April 2018
Night shift:Daily 15 min checks and log ins. Assist patients when needed. Assist head nurse if needed. Stock up on items. Clean areas.
Day Shift if i did doubles: Assist patients in daily activities. Escort patients to TR Building for daily activities. Also log in every 15 min checks. Note any behavior issues. Visit or if feeling down. Interact with the patients. Talk to them one on one about how they are feeling and reassure them you are there to help them.
Cashier and Stocker
Walmart - San Antonio, TX
February 2002 to July 2009
Handling cash daily greeting customers with great customer service. Stocking shelves daily before and after shifts. Making sure all areas were clean and neat. Education
12
Skills
• Home Health Care (10+ years)
• Nanny (10+ years)
• Babysitting
• Babysitter
• Child Care
• Childcare Provider
• Cash Handling (5 years)
• Spanish
• Nannying
• Infant Care
• Mental Health Counseling
• Hospice Care
• Meal Preparation
• Toddler Care
• Case Management
• Senior Care
• Caregiving
• Behavioral Health
• Teaching
• Nursing
• Hospital Experience
• Social Work
• Vital Signs
• Dementia Care
• Medication Administration
• Individual / Group Counseling
• Administrative Experience
• Motivational interviewing
• Memory care
• Alzheimer's care
• Behavioral therapy
• Patient care
Certifications and Licenses
CPR/First Aid
Driver's License
High School Diploma
Assessments
Nursing assistant skills — Highly Proficient
March 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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