GIGI POLLARD
San Antonio, TX *****
**************@*****.***
I have management skills in retail, bar, hospitality and office. I am eager to quickly learn new fields.
I am a great team player, yet confident enough to ride solo. Authorized to work in the US for any employer
Work Experience
Event Staff
Temp Agencies(Wonolo, Shiftsmart, and LGC) - San Antonio, TX August 2021 to Present
• Bartender
• Concessions
• Usher
• Ticket taker
• Merchandiser
• Customer service
• Kiosk orders
• Guest greeter
• Set-up/serve banquets
Creative Artist
Unique Decos and Arts - San Antonio, TX
August 2017 to Present
• Designer
• 3D acrylic paintings
• Wreaths
• Fruit carvings
• Photo props
• Yard props
• Decorations
• Silk screen tees
• Event planner
• Sales
• Customer service
• Bookkeeping
• Daily business operations
• Payroll
• Set up Pop Up events
• Inventory
Server/Banquet Server
Casa Rio on the Riverwalk - San Antonio, TX
September 2014 to August 2017
• Greeted customers
• Entered beverage and food orders into Aloha POS system
• Acknowledgement of menu
• Served food and beverages in a timely manner
• Side work (rolled silverware, cleaned menus, bussed tables)
• Set up/served banquets
• Set up/served on barges
• Cashier
• End of shift report
• Set up/broke down assigned sections
Retail Store Manager
Family Dollar - San Antonio, TX
June 2012 to August 2014
• Customer service
• Handled store day-to-day operations
• Daily, weekly, monthly, quarterly, annual sales report
• Balanced shift reports
• Daily deposits
• Matrix payroll
• Inventory
• Merchandising
• Loss prevention
• Store surveillance
• Cashier POS
• Schematics
• Store clean up
• Weekly orders
• Received merchandise
• Stocked
• Hired/trained cashier, stockers and managers
Bartender/Bar Manager
SWC Club - San Antonio, TX
April 2009 to June 2012
• Acknowledged and followed TABC rules and regulations
• Bartender
• Customer service
• Event planner(gigs, car shows, parties)
• Prepared/served cocktails per customers request
• Cashier POS
• Cash handling/daily deposits
• Restock/replenish bar inventory and supplies
• Daily drink specials
• Kept bar clean and organized
• Verified age of all customers
• Beer/liquor orders twice a week
• Paid out distributors
• Food orders for events
• Club promotions
Retail District Manager/Store Manager
Rainbow Apparel - Irving, TX
October 2006 to March 2009
• Customer service
• Oversaw five retail stores
• Daily, weekly, monthly, annual sales reports
• Inventory
• Loss prevention
• Sales promotions
• Matrix payroll
• Schematics
• Hired/trained managers
• Cashier POS
• Daily deposits
• Merchandising
• Received shipments
Hotel Manager
Econo Lodge - Austin, TX
April 1996 to October 1997
• Customer service
• Guest check in/out
• Reservations
• Open/close shift reports
• Night audit
• Daily deposits
• Housekeeping reports
• Maintenance log
• Dispatched housekeepers and maintenance crew
• Property walk through
• Prepared continental breakfast
Education
High school diploma
Lake Travis High School - Lakeway, TX
August 1982 to May 1986
Skills
• Payroll (5 years)
• Night audit (3 years)
• Microsoft Word (5 years)
• Aloha POS (6 years)
• Serving (6 years)
• Computer literacy (10+ years)
• Surveillance (5 years)
• Bartending (6 years)
• Restaurant experience (10+ years)
• Hospitality (10+ years)
• Customer support (10+ years)
• Cleaning
• Screen printing
• Banquet experience (3 years)
• Administrative experience (5 years)
• Retail management (10+ years)
• POS (10+ years)
• Sales (10+ years)
• Hotel management (3 years)
• Cashiering (10+ years)
• Merchandising (10+ years)
• Loss prevention (6 years)
• Stocking (10+ years)
• Bookkeeping (5 years)
• Guest services (10+ years)
• Data entry (10+ years)
• Computer operation (10+ years)
• Cash handling (10+ years)
• Store management (10+ years)
• Customer service (10+ years)
• Office manager experience (5 years)
• Organizational skills (10+ years)
• Event planning (6 years)
• Communication skills (10+ years)
• Microsoft Office (5 years)
• Leadership (10+ years)
• Microsoft Outlook (5 years)
• Inventory Control (10+ years)
• Management (10+ years)
• Events Management (3 years)
• Catering
• Upselling
• Kitchen Experience
Certifications and Licenses
Food Handler Certification
TABC Certified