Front Desk Customer Service
Resume:
Melanie Vue
Professional Summary
Ambitious new Certified Nursing Assistant possessing in a
beginning experience with patient care in medical settings. As a new graduate of completing a CNA program, my
dedication is to continue the practice of observational skills combined with excellent patient evaluation abilities. Skilled in time-management and organization in quick and going settings. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of basic CNA tasks and training as a pre-nursing student at UNCG. Motivated to learn, grow and excel in the healthcare setting.
5706 Silver Sky Way
Greensboro, NC 27410
*.*****@*****.***
Work History
Planet Fitness, Greensboro, NC — Front Desk Receptionist 06/2021- PRESENT
● Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
● Answered multi-line phone system to respond to
inquiries and transfer calls to correct departments and personnel.
● Resolved customer issues quickly and notified
supervisor immediately when problems escalated.
● Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
● Monitored office supplies by checking inventory and placing orders.
● Completing daily duties of maintaining clean
equipment and lobby.
Kids Park Child Care, Lynwood, WA — Childcare Teacher 02/2019-05/2020
● Organized small groups of children while transitioning to and from outdoor play.
● Taught basic education principles while complying with IEP and ARD goals.
● Engaged with children on individual basis to build positive relationships and promote learning.
● Sanitized toys and play equipment each day to
maintain safety and cleanliness.
● Instructed children in health and personal habits, such as eating, resting and toileting.
● Promoted sensory development by providing access to different textures.
● Applied proactive behavior management techniques to facilitate classroom discipline.
● Attended and participated in department staff
SKILLS
Visitor and Customer
Relations
Greet Guests
Customer Complaint
Resolution
Customer Service
Positive Attitude and
Energetic
Guest Registration
Active Listening
Exceptional
organizational skills
Excellent
communication skills
Active listener
Positive and cheerful
Quick Learner
meetings to brainstorm ideas on curriculum and
creative projects for students.
● Assisted fellow teachers with assignment
development, special projects, tests, administrative updates and grading.
EDUCATION
University of North Carolina at Greensboro
Greensboro, NC
High School Diploma
Graduation date: 05/2025
● Dean's List: Fall semester of High school, 2021, at Western Piedmont Community College
● Dual enrollment at Edmonds Community College in
Edmonds, WA: 09/2019-06/2020
● Dual enrollment at Western Piedmont Community
College in Morganton, NC: 08/2020-5/2021
● GPA: 3.5 (or higher)
● Mariner High School in Everett, WA: 09/2016- 6/2020
● High school graduate from Freedom High School in Morganton, NC: 08/2020-05/2021
● GED
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