Customer Service Collections Representative

Collections Specialist

Tropitone Furniture - Irvine, CA

March 2019 to January 2022

Collecting past due B2B accounts working on aging report . Emailing Invoices to customers and statement. Researching replacement items. Working on Amazon account . Processing payments.

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Bristol point financial - Irvine, CA

April 2017 to January 2019

Arrange payment arrangement for delinquent eviction accounts. Assists debtors on settling past due accounts. Negotiate settlements offer to our debtors and email agreements. Made daily calls and follow ups on payment plans.

Collections Representative

Golden 1 Credit Union - Elk Grove, CA

April 2016 to February 2017

Arrange payments for delinquent accounts. Assist on processing payments on pass due vehicle loans. Submit paperwork for vehicle repossession. Transfer funds from checking to saving account per members request.

Collections Representative

The Moore law group - Santa Ana, CA

April 2015 to March 2016

Arrange payment arrangements for consumer's delinquent accounts. Negotiate settlements with the consumer's, attorney and debt management companies. Place daily calls, and follow ups on plan arrangements.

Customer Service/Financial Services

Verizon Wireless - Irvine, CA

March 2008 to May 2014

High volume of inbound and outbound customer calls responsible for providing positive customer service transitions. Provide troubleshooting support with customer's phone connectivity issues or website issues, updating personal information on accounts, changing telephone numbers along with educating customer on bill statement driving for closure, and a sense of urgency on every call. Collecting payment and making payment arrangements from past due accounts

Collection Clerk

Tustin Buick

March 2007 to December 2007

Submit delinquent accounts for small claims.

Account receivable/account payable

Prepared and accounted cash and checks from parts, service deposit

Accounts Payable/Accounts Receivables

Posted invoices with purchase order to controlled payable account

Prepared accounts payable batched checks.

Monitor reconciled and prepared checks for sublet accounts.

Supervise parts and service charge accounts in aged schedules.

Prepared invoices and net-10 statements for payment and Reconciled American Express, Discover, and Visa/MasterCard

Statements to bank ledgers with 10 key by touch

Job Deposit Clerk/ Receivables

Camino Real Chevrolet

September 2005 to February 2006

Submit delinquent accounts for small claims.

Billing statements, Notice of delinquent accounts, Reconciling schedules

Deposit Clerk /Accounts Receivables

McKenna Motors - Huntington Beach, CA

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