Customer Service/Sales
Resume:
DAVID W. POLLEY
Email – ****.******@*****.***
Professional Summary
A tenacious, highly motivated, goal-oriented Sales professional with extensive experience in client relations, business development and value-added service delivery. A natural ability to recognize opportunity, launch focused action plans and consistently integrates client-specific needs into viable business solutions.
Skills
Solid sales experience
Cold calling & telephone marketing
Closing negotiations
Microsoft Office
Skillful negotiator
Utilizes technical support
Over 20 years of CMR database management
Self-starter with excellent time management skills
Work History
2015-2021 Inside Sales
Sonitrol Western Canada – South Surrey, BC
Cold calling decision makers of companies (Alberta / BC)
Data entry
Maintain and manage CRM
Set up appointments for outside sales rep (Edmonton)
2011-2014 Account Representative
Williams Machinery, Vancouver, BC
Customer service from beginning to end of negotiation
Business development throughout BC
Prospected over the phone across BC
Generated and qualified leads for sales reps: rentals/long term leases/services
Demonstrated used equipment
Lead follow up
Sold and booked operator training
2009-2010 Account Representative
Star Diamond Tools, Delta, BC
Customer service from beginning to end of negotiation
Promoted products and services
Cold calling and prospecting to build territory
Provided quotes / structural bids
Follow up / customer satisfaction
Supported inside sales team
1997-2008 Account Manager
Ace Group, Langley, BC
Managed accounts from small one man operations to large corporations
Customer service from beginning to end of negotiation
Cold call / develop customer relations
Product and freight quotes / structural bids
Set prices based on cost and profit
Supplied technical information
Sales follow up
Research for new suppliers / products
Order products
Personal Achievements
Top sales target on several occasions
Sales person of the year
Consistently won bids
Education
Extensive in house training, ACE Group, Langley, BC – Technical information / Sales
Don Head Secondary, Richmond Hill, ON – Graduated Grade 12
Contact this candidate