Data Entry Customer Service
Resume:
Vashti Haridass
**** ******* * ******* *******, L4K 0K6
**********@*****.***
OBJECTIVE: To obtain a position as a Nuclear Security Officer @ Ontario Power Generation
HIGHLIGHTS OF QUALIFICATIONS
Excellent office, administration, and customer service skills
Effective communication, both verbal and written
Familiarity with MS Office (Word, Excel), Lotus Notes, Internet and email - Outlook
Ability to work both independently and in a team setting self motivated and persistent
Strong time management, organization skills and ability to work under pressure
RELEVANT EXPERIENCE
Customer Service
Various administrative and clerical duties, answered phones, filled and photocopied, scanned documents and did data entry
Supervised day-to-day activities to ensure efficiency is maintained at all times
Maintained detail file records by entering pertinent data into the appropriate systems
Sorted and logged in all incoming and outgoing mail
Handling a cash float
Excellent customer service skills
Excellent communication skills
Positive attitude and outgoing personality
Possess strong organization time management skills, attentive to details
Ability to take initiative
Attention to details
Exceptional energy and professionalism
Flexible schedule, with holidays available
Knowledge in Microsoft Excel and Word
Administrative
Attend to incoming calls, tracks and directs office traffic, responds to messages, incoming/outgoing mail and email
Managed the day-to-day clerical responsibilities of the program including answering telephone enquiries, file maintenance, preparing reports and database management
Maintained accurate, up-to-date, documentation of client’s activities and client files while maintaining client confidentiality
Supported general office activities including; ordering supplies, liaising with suppliers, calculating client incentives and expense tracking
Created customers files on a database and updated information as needed
Answer incoming calls and listen compassionately to callers
Verify all information relevant to meeting the client need
Maintain client confidentially
EMPLOYEE HISTORY
ONTARIO POWER GENERATION – CIVIL MAINTAINER – PRESENT 2020-2022
JENCO CANADA – ADMINISTRATIVE ASSISTANT – DELIVERY DRIVER 2015-2019
MCDONNEL RONALD LIMOUSINE SERVICES – CALL CENTER 2019
EDUCATION AND TRAINING
ST JOHN CPR C/AED CETIFICATE 2022
CFSC & CRFSC Restricted and Non Restricted 2022
SMART SERVE CERTIFICATE 2020
WORKER’S HEALTH AND SAFETY AWARENESS 2019
HOSPITALITY WORKERS TRAINING CENTER – HOTEL MANAGEMENT 2019
VALID “G” DRIVERS LICENSE 2007
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