Data Entry Telecommunications Technician
Resume:
Jonathan Saguid
Escondido, CA 92026
********@*****.***
OBJECTIVE
To obtain a position where my experience and in-depth understanding of Telecommunications Technician will benefit your company. I would like to have an opportunity for growth, advancement and increasing responsibilities within your progressive organization.
SKILLS
Network/Computer Systems Administration Telecommunications Operator
Customer Service Virtualization Administration
Fiber Optic Cabling and Installation Telephony/VOIP/SIP Phones
Cat 5e/6e/Coaxial cabling Forklift Operator/Manual Pallet Jack
Use of power of various power tools Telephone Cabling Installation/termination
110/66 Block Blades Cisco Switches
PROFESSIONAL WORK HISTORY
United Support Services 05/2019 - Present
3262 Holiday Ct. 211
La Jolla, CA 92037
(Corporate Office)
Work sites are at Naval Base San Diego, and shipyards
C & N Universe Inc. 03/2018 – 05/2019
1429 Wilson Avenue (government contract ended)
National City, CA 91950
(Corporate Office)
Work sites are at Naval Base San Diego, and shipyards
IT/Telecommunications Technician II:
Maintain ADP related systems and projects. Installs, removes, maintains, modifies, troubleshoots, and repairs local area networks (LAN); communications and public-address systems; fire alarm systems; hydrogen sulfide (H2S) systems; close circuit television (CCTV) systems and cable television systems. Receives work assignments from the supervisor or foreman in the form of service tickets, work orders, or by verbal direction on a project basis. Independently determines the tools, and materials required to complete tasks.
Completed hands-on installations, maintenance, and repair of copper-based and fiber telecommunications and internet equipment, products, and services, including splicing wires and connections, terminating fiber optic cables, and repairing and replacing defective equipment.
Technical expert, trained new technicians on defaulting, configuring, and testing of Cisco switches, and LAN system infrastructure.
Provides technical assistance to support customer's ever-changing needs.
Installs, removes, maintains, and troubleshoots, repairs LAN system infrastructure, computers, and printers.
Conducts and proctor computer training for customer personnel on an as-needed basis.
Cross train with other skilled professions such as sheet metal workers, electricians, pipe fitters, and plumbers.
Airbus DS Communications 9/2012 - 03/2018
4205 Rio Nedo Street
Temecula, CA 92590
IT/Telecommunication Systems Technician:
Configured and tested customer computer telephony integrated (CTI) systems for shipment. Focuses on and is knowledgeable about the specific aspects of the position which contributes to successful goal attainment in the areas of safety, quality, on-time delivery, cost efficiency and productivity.
Configure customer order material to order specific, customer specific or standard convention requirements.
Configured, troubleshoot, and administer Local Area Network (LAN) and computer systems, to include TCP/IP, Active Directory, Group Policies, RRAS, DNS, VPN, IPsec, DHCP, and SIP, VoIP devices.
Imaged, installed and configured various software onto desktops and servers, including various operating systems: Windows Servers 2003/2008/2012, Windows XP/7/10, SQL, VMware v6.0, McAfee Anti-virus, and Linux
Installed and configured Cisco and HP switches, and McAfee routers for VLANs, WANs, and VPNs.
Assembled and cabling of server racks and cabinets
Setup, cabling, and labeling of servers and PCs
Programmed and tested per customer supplied documentation, test documents, and checklists
Performed fault isolation on hardware and software products as required
Facilitated and verified customer drawings, instructions, and Salesforce configurations documentation such to be shipped with equipment
Salesforce data entry of previous completed computer telephony integrated (CTI) systems
Communicated with staff to enhance order coordination/customer satisfaction
Ensured appropriate tools, test equipment, floor stock, space and safety equipment is available for current demands
Continually cross-trained with other department personnel to provide backup for demand fluctuations, sick leave and vacation periods
Recognized and eliminated process and product waste
Full-time Student
University of Phoenix 11/2010 - 9/2012
MILITARY WORK HISTORY
United States Navy (11/1990-12/2010)
MILITARY TRAINING
Basic Military (boot camp) Leadership
General Shipboard Firefighting Advanced Aviation Firefighting
2nd Class Swimmer Firearms
Security Instructor
Recruiting Information Technology Specialist
Telecommunications
AWARDS
Armed Forces Expeditionary Medal Global War on Terrorism Service Medal
Navy Achievement Medals (5) Navy Recruiting Service Ribbon
Good Conduct Medals (6) Humanitarian Service Medal
EDUCATION
Bachelor of Science in Information Technology Degree 4/013/2015
Major: Information Systems Security
University of Phoenix, San Diego, CA 92128
High School 9/1985 -6/1989
Central High School, Providence, R.I. 02907
PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST
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