Experienced customer service / administrative professional with 20 years of experience; well organized; ability to handle multiple tasks simultaneously; attention to detail; self-starter; team player; high energy; strong commitment to quality. People Person & “ Voice with a Smile ~
PROFESSIONAL EXPERIENCE / SKILLS:
TARGET / Store #1960
11/2020-01/2021 (Seasonal)
WAREHOUSE
Unload Deliveries / On-line Sort / Merchandise Distribution.
ARISE CONTRACTOR ;
05/2020-11/2020
HOME DEPOT (Home-based Online)
CUSTOMER SERVICE AGENT / CERTIFIED
Inbound calls from Team member associates & Customers to Resolve Issues Regarding Online Orders/Problem Solving ; Orders-Returns-Exchanges-Deliveries
ALORICA BUSINESS SOLUTIONS
07/2018-03/2020
CALL CENTER AGENT
In & Outbound / Sales / Customer Service
RANDSTAND/SPHERION AGENCY
. 09/2010 - 01/2017
CONTRACTOR
AZ DEPT OF ECONOMIC SECURITY (DES) - ACCOUNTING / CLERICAL
Daily postal and inner office mail distribution, sorting, reviewing for accuracy & completion to process information to data entry system. Preparation for batches into sequences; quarterly unemployment tax fiscal documents in order to meet timely stringent deadlines.
ARIZONA COUNTY ACCESSOR - CUSTOMER SERVICE
Heavy telephone communications assisting customers with information regarding their 2008 property tax evaluation.
JC PENNY OUTLET - MECHANDISING / RETAIL
Warehouse, stock, inventory, pricing. Set up merchandise displays.
UNITED PARCEL SERVICE - TOWER CONTROL OPERATOR
Operated and monitored board and wall controls that controlled conveyor belts are running safely and in a timely manner for the sorters and loaders to meet deadlines for drivers. Operated two-way radio/PA system.
ENCORE LEGAL SOLUTIONS - SCANNER / IMAGING
Prepared legal documents for proper imaging / scanning of the data according to screen format.
FARMERS INSURANCE - DATA BASE POLICY VERIFICATION
CINGULAR WIRELESS SERVICE - CUSTOMER SERVICE / DATA ENTRY
SAMARITAN MEDICAL
11/1993 – 09/2000
HEALTHCARE COORDINATOR
> Administrative Procedures
> Medical Records
> Insurance Verification
> Various Skilled Procedures
> 12 Years Professional Experience
> With-in Medical Environment
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