Data Entry Machine Operator

Concetta Lee

Address - ** Bramble Place Apt. * Lynchburg, VA 24502

Contact - 434-***-**** **************@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional, capable of ensuring smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records. Gathers accurate billing and financial information and reviews intake materials for accuracy and completeness.

Able to work in a deadline-driven environment and meet company guidelines for productivity and quality

Regarded as a natural people person with strong interpersonal communication skills

Function independently with minimal direction and guidance

Microsoft Office Applications / MS Word MS Excel MS PowerPoint MS Outlook Typing Speed: 45 WPM KEY QUALIFICATIONS

Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office Medical Administrative Patient Registration Data Entry EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Office and Billing Specialist, 2020 Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate Blue Ridge Job Corps Center / Penn Foster College – Certified Nursing Assistant, 2009 PROFESSIONAL EXPERIENCE

Concentrix Visa / Master – Lynchburg, VA 09/2020 – Present Financial Advisor / Call Center

Communicate with customers via inbound and outbound phone calls

Provide account information and technical assistance

Update account information, handle collections duties, and document services provided BBSI The Timken Company – Lincolnton, NC 01/2020 – 03/2020 Supply Chain Associate

Laid off due to Covid-19 pandemic

Made outbound phone calls to get part and production order numbers

Created tickets for production, utilized Microsoft Office, and answered inbound phone calls

Assisted with questions about employee benefits and enrollment, as well as corrected and submit payroll

Drove key performance indicators and continuous improvements throughout logistics and supplier operations Boysen – Gaffney, SC 02/2019 – 12/2019

Welder

Welded parts for cars and documented process and production numbers

Created instructions for machinists and reviewed 3D CAD design blueprint

Moved controls to properly position tools, set specific feeds, and determined cut depths for optimal operations

Operated controls to deliver proper positioning of tools and work pieces, set up feeds, and controlled cut depths Concetta Lee Cont.

Parker Hannifin Filtration – Shelby, NC 04/2017 – 02/2019 Machine Operator

Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands

Calibrated, tested, and adjusted machine settings or controls in preparation for CNC operations

Maximized productivity by keeping detailed production records and identifying hold ups

Read and interpreted blueprints and schematics for work to be performed

Maintained actions such as lubricating and cleaning components Pitney Bowes – Richmond, VA 02/2016 – 04/2018

Machine Operator

Updated change of address and barcode for mail

Operated forklifts, hoists and other material handling equipment for 365 days without accident

Dismantled machinery to remove and replace worn components and keep production within optimal tolerances

Assessed equipment after each production run, performing preventive maintenance to keep machines running

Tended operating machinery to identify equipment malfunctions and locate sources of product defects Volunteer experience includes 3 years volunteering for The Salvation Army in Appomattox, VA

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