Manager Store Customer Service
Resume:
Michael Posten
Have over ** years in customer service sales and finance. Also in management was out of work for eight years do to 2 back surgeries.
La Vista, NE 68128
****************@***********.***
1. Management experience
2. Finance manager
3. Sales
4. Collecting
5. Customer service
Authorized to work in the US for any employer
Work Experience
Sales Consultant - Full Time
Village Pointe Toyota - Omaha, NE
August 2020 to October 2020
1. Sales of new and used cars and trucks.
Sales Representative
Edwards Hyundai - Council Bluffs, IA
March 2020 to March 2020
Was suppose to help set up special finance department by being the salesperson for the special finance department
Assistant Branch Manager
OneMain - Sault Ste. Marie, MI
September 2006 to February 2012
Was responsible for booking personal and mortgage loans, collections, prospecting and assisting branch manager with things such as training schedule budgeting and running office when he was not in office Assistant Store Manager
Big Lots - Sault Ste. Marie, MI
August 2001 to September 2006
Responsible for furniture dept for 1st 4 years did training hiring scheduling and budgeting and setting goals for dept staff. Then responsible to store manager as assistant and schedule for full store, hiring and training staff for unloading trucks, plan o grams and any other duties assigned by manager Store Manager
Mackinac Mattress - Sault Ste. Marie, MI
February 2001 to August 2001
Was responsible for set up of store sales, ordering product schedule deliveries budget and communication with store owner
Retail Space Representative
Coca-Cola Bottling Co. Consolidated - Sault Ste. Marie, MI August 1999 to May 2000
Responsible for merchandising stores by verifying orders stocking coolers and shelves and filling in for sales rep when they were off
Finance Manager
World Car Hyundai - Sault Ste. Marie, MI
May 1997 to May 1999
Responsible for selling dealers deals to banks and financial institutions and for setting up financial partners in both prime and sub prime
Sales Representative
Romero Motors - Ontario, CA
January 1989 to May 1997
Sales and leasing of new and used cars and trucks
Education
High school or equivalent in General
Omaha North Magnet High School - Omaha, NE
August 1981 to May 1983
Skills
• Marketing (3 years)
• Strategic Planning (3 years)
• retail sales (10+ years)
• training (10+ years)
• NMLS LICENSING (2 years)
• budget (10+ years)
• Loan Officer Experience
• Credit Analysis
• Loan Origination
• Banking
• Fair Housing Regulations
• Underwriting
• Sales Management
• Outside Sales
• Management
• Negotiation
• Business Development
• Account Management
• Salesforce
• Microsoft Outlook
• Relationship Management
• Sales
• Customer service
• Driving
• Supervising experience
• Team management
• Leadership
• Retail management
• Inventory control
• Merchandising
• Operations Management
Assessments
Sales Skills — Highly Proficient
January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
1. NMLS LICENSING
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