Server, Management, Costumer Service

PROFESSIONAL EXPERIENCE

Front Of House Manager & Lead Server, Nora’s Fish Creek Inn June 2021- July 2022

Opening duties, which included stocking supplies

Providing great customer service

Manage the waitstaff, and determine whether we needed to cut servers when slow

Assigning guests to specific sections

Professional Cleaner, Self-Employed May 2020 – December 2021

Operate and manage a professional cleaning business

Schedule clients

Adjust cleaning services based on each individual clients’ needs

Accounting, Service Liaison & Receptionist, Rocky Mountain Yeti March 2020 – June 2020

Maintain the books and accounting records for Yeti and JH Ford

Provide quality customer care during service appointments

Schedule service appointments, pickups, drop-offs

Answer questions and direct calls to the appropriate departments

Server, Bubbas BBQ April 2019 – March 2020

Serve customers breakfast, lunch and dinner

Deliver friendly customer service, while also working as a team player

Operations & Office Manager, Mulligan’s Irrigation and Landscaping April 2017 – June 2020

Train and allocate daily tasks to employees

Balance books and payroll

Order parts and equipment, and keep record of all inventory

Assist with installations

Provide quality customer service and schedule all service appointments

SKILLS & ABILITIES

Proficient in Touch Bistro, Maitre’D, QuickBooks, accounting

Organized, punctual, adaptable, friendly, and professional

Experience as an office manager and a team player, 22 years of serving and customer service

EDUCATION

Western Wyoming High School Jackson, WY Class of 2004

High School Diploma

Austin Kade Academy Idaho Falls, ID

Cosmetology & Make-up Artist

REFERRENCES

Olivia Davidson, Co-worker/Friend 20+ Years 307-***-****

Lisa McMillian, Previous Manager/Owner 307-***-****

Jennifer Askay, Previous Manager/Owner 307-***-****

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