Customer Service Editor
Resume:
Marilyn Glover
Experienced writer/editor with a background in hospitality seeking a remote
position
Albany, NY 12202
***********@*****.***
EXPERIENCE
Medium Corporation, San Francisco, California —
Writer/editor
July 2021- PRESENT
I am a writer for and an editor of two Medium publications. Stockade Inn, Schenectady, New York — Inn Keeper
June 2015 - January 2020
I worked in an 18-room historic inn. Duties included but were not limited to cleaning guest rooms, public event rooms, laundry, room inspections, and other projects assigned by the owner or inn manager. Comfort Inn and Suites, Albany, NY —Housekeeping Manager May 2012 - November 2014
I ran the housekeeping and laundry departments in a 130 interior-style hotel. I trained employees, ordered supplies, inspected rooms, assigned regular and deep cleaning projects, and assisted with guest room cleaning and laundry as needed.
EDUCATION
Berkshire Community College, Pittsfield, Ma —No degree September 1989XX - January 1990
I studied Respiratory Therapy
Wahconah Regional High School, Dalton, Ma.— High School diploma received
September 1985- June 1989
I learned a college preparatory curriculum
SKILLS
Typing- 60 wpm
Management
Customer Service
Problem-Solving
Multi-tasking
Leadership
Transferable Skills
Communication
Interpersonal Skills
Organization
AWARDS
I am a 2x Top Writer on
Medium Corporation
3x Editor’s Pick in Co ee
Times, a Medium publication
Winner of Lifeline Poetry
Challenge, another Medium
Publication
LANGUAGES
English
Spanish- minimal
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