Customer Service Scale Operator
Resume:
Jocelyn Coleman
Morton, MS *****
***********@*****.***
Service-oriented Quality assurance technician and certified phlebotomists. Core competencies include blood collection, processing and customer service as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Work Experience
Quality Assurance Manager
Koch Foods - Morton, MS
May 2020 to April 2022
1. Check product temperatures as well as trailer temperatures. 2. Record data.
3. Adhere to ssops.
Scale Operator
Tyson Foods Incorporated - Forest, MS
September 2017 to April 2020
1. Weigh product temperatures.
2. Labeled product boxes.
3. Other duties as assigned.
Quality Assurance Manager
Koch Foods - Forest, MS
June 2015 to February 2017
Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.
Inspect finished products for quality and adherence to customer specifications. Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
Start up and shut down processing equipment.
Clean production equipment or work areas.
Certified Phlebotomy Technician
UMMC, The University of Mississippi Medical Center - Jackson, MS November 2012 to May 2015
1. Collect blood specimens using venipuncture.
2. Process specimens in laboratory.
3. Other duties as assigned.
Education
High School Diploma
Venture Academy Stockton - Stockton, CA
December 2008
Skills
• Venipuncture
• Phlebotomy
• Triage
• Laboratory techniques
• Specimen collection / processing
• Vital signs
• Computer operation
• Time management
• Clerical experience
• Communication skills
• Manufacturing
• Blood sampling
• Patient care
• Customer service
• Organizational skills
• Laboratory experience
• English
• Medical office experience
• Microsoft Office
• Leadership
• Cash handling
• Administrative experience
• Judgment and Decision Making
• Computers and Electronics
• Reading Comprehension
• Critical Thinking
• Speaking
• Active Listening
• English Language
• Customer and Personal Service
• Time Management
• Complex Problem Solving
• Laboratory Experience
• Medical Office Experience
• Patient Care
Certifications and Licenses
CPT
January 2023
CPT
January 2020 to January 2023
Certified phlebotomist technician through NHA
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