Evelyn Zeigler
Birmingham, AL 35215
*****************@*****.***
OBJECTIVE: Seeking the position of pharmacy technician in a fast-paced retail pharmacy where knowledge of pharmacy technology and retail pharmacy operations are required to properly assist pharmacists in the distribution of drugs to patients.
PROFESSIONAL EXPERIENCE
Harbin Discount Drugs Mountain Brooke, AL Certified Pharmacy Technician
DECEMBER, 2020-Current
●Assist pharmacists with counting medications, labeling containers, and pricing prescriptions.
●Use technology to help maintain accurate patient records, prepare and package medications, and place orders
●Prepare sterile medicines including those used to treat cancer
●Collect accurate patient information
●Process third party billing claims and assist with prior authorization completion
Walmart Pharmacy Hoover, AL Certified Pharmacy Technician
FEBRUARY, 2015-DECEMBER, 2020
●Accurately prepared and distribute patient medications
●Assisted in the management of investigational drug studies;
●Used technology to help maintain accurate patient records, medication inventory, and orders
●Ensured compliance with regulatory requirements
Macy’s Hoover, AL Sales Associates
JUNE, 2012-FEBRUARY, 2014
●Responsible for assisting customers throughout the buying process
●Greeted customers when they enter the store
●Helped customers find specific products or showing them how to use them
● Rung up customer purchases on the POS register
Miles College Birmingham, AL Business Management
AUGUST, 2010-FEBRUARY, 2013
●Compiled financial records
●Performed steganography and dictation
●Rerouted calls to appropriate people
●Answered inquiries about company
●Explained promotions and special offers to customers
●Resolved customer concerns using strong communication and conflict management skills
●Supported management decision-making by preparing records and reports on-schedule
●Supported financial management targets by preparing budgets, forecasts, and financial reports
EDUCATION
Miles College Birmingham, AL Bachelor of Science in Biology/Minor in Chemistry
DECEMBER,2015
SKILLS
●Data Verification
●Active Listening Skills
●Regulatory Compliance
●Telephone Customer Service Skills
●Improving Customer Experience
●Building Customer Loyalty
●Bilingual Customer Support
●Time Management
●Inventory Management
●Billing Support
●Data Entry Skills