Data Entry Customer Service
Resume:
Contact
Skills
Work History
Mortgage Lending Administration
Robin Searcy
Meticulous and systematic Post Closer with multi-year track record of meeting high expectations and adhering to tight quality control standards. Thrives in fast-paced, high-pressure environments with demanding targets. Team-oriented, reliable and performance-oriented.
Address
Cudahy, United States, 53110
Phone
********@*****.***
Documentation Management
Customer service and assistance
Loan file auditing
Self-Motivated
Problem-Solving
Data Entry
Post Closing Shipper
Inlanta Mortgage, Pewaukee, WI
Completed post-closing quality control evaluations of originated mortgage loans.
Managed disbursements, cut and processed checks and mailed correspondence.
Oversaw paperwork processing for Bonds, Conventional and Government loans.
Prepared loan packages and closing instructions for bank employees.
Checked accuracy and completeness of all paperwork. Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories. Reviewed and validated details of loan applications and closing documentation.
2020-08 -
2022-08
Fraud Prevention Analyst
Fidelity Information Services, FIS, Milwaukee, WI
Analyzed large amounts of data to find patterns of fraud and anomalies.
Contacted customers directly to notify of fraudulent activity and minimize impacts.
Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime. Provided exemplary level of customer service to clients and company personnel.
2019-04 -
2020-08
Closing Assistant
Waterstone Mortgage, Pewaukee, WI
Interpreted borrower's assets and income to satisfy loan 2010-07 -
2019-02
Education
conditions and requirements.
Audited variety of critical financial documents for completeness and accuracy, noting and resolving
deficiencies and errors.
Maintained checklists of required documentation and open issues affecting closings.
Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
Managed final steps of closing process to mitigate risk and errors, achieving 50 timely and efficient closings. Associate of Arts: Business
Jackson State Community College - Jackson, TN
Associate of Science: Human Services
Milwaukee Area Technical College - Milwaukee, WI
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