Customer Service Administrative Assistant

NICKOLAS S. ZUFFANTE

516-***-**** *********@*****.***

Career Objective

Looking for new opportunities where I can use my skills and experience to help grow and benefit the organization.

Education

MASSAPEQUA HIGH SCHOOL

Experience

Strategic Tax and Accounting Svcs

Administrative Assistant June 2006 -December 2000

• Data input of income taxes for personal and business tax returns during a busy tax season.

• Answering high volume of phone calls and making appointments for clients during tax season.

• Data input and reconciling of bank statements using Quick Books to make proper year end statements for businesses.

• Processing payroll for companies and filling proper quarterly and sales tax reports for businesses.

2

• Maintaining company culture and upholding company standards.

• Creating a home away from home feel for all customers. Going above standards to create customer connections and deliver great customer service. Skills

Experience with Quick Books

Strong multitasking and prioritizing skills.

Able to work independently or in a team environment. Highly skilled in customer service.

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