Service Representative Customer
Resume:
Beverly Mason
https://www.linkedin.com/beverly-m
*************@*****.***
Henderson, NV 89002
Skills
Customer and Personal Service
Coordination
Reading Comprehension
Clerical
Critical Thinking
Judgment and Decision Making
Troubleshooting
Complex Problem Solving
Active Listening
Negotiation
Experience
Customer Service Representative/Licensed Health Insurance Agent Everise: I take care of member’s that have questions about their Medicare and retirement insurance. I am able to address very detailed issues, such as how to find out if their medications will be covered on their plan, how much the medications will cost, what pharmacies they can use, billing issues, address corrections, requesting documents, locating submitted documents, updating account status and calmly helping member’s that may be upset.As a licenced health insurance agent I sell health insurance policies during AEP. Caregiver/Behavioral Technician Maxim Healthcare Services: I began my position as a Behavioral Technician working with children and adults with autism, Then I transitioned into a position as a personal care attendant when I moved to Nevada. Caregiver Familiar Surroundings Home Care: I helped my elderly clients with their activities of daily living and maintaining a safe living environment.
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