Srinivasan A

Mobile: +91-978*******

E-Mail: adr7yo@r.postjobfree.com

Objective

To work in an organization where my knowledge, experience and skills are utilized to the best for an all around growth of the organization and self to strive for the best and to grow continuously as a person and as a professional.

Summary

Systems / Network Specialist with over 12+ years of specializing in areas such as Infrastructure Management, Network Management, System & Network Administration, Software Inventory & Compliance Management, IT Security, Storage Solutions and Database Administration.

Professional Synopsis

Currently working with Kaavian systems.

Experience in Systems Administration, Technical Support/Troubleshooting, Networking and Client Servicing.

Proficient in setting up & local area networks & networking devices administration.

Possess fair understanding of hardware, server maintenance & troubleshooting.

Expertise in attending to various software and hardware problems, detecting the reason of malfunctioning and resolving various problems.

Exceptional work ethic, routinely use available time to solve organisational problems, ability in multi-tasking and timely completion of all assignments.

Excellent communication and interpersonal skills with proven abilities in resolving complex networking, hardware and software related issues.

Skill Set

Network Management

Managing the overall administration of LAN involving design of network layouts, configuration and maintenance of application servers.

Commissioning computer hardware devices, printers and ensuring maximum uptime.

Installing and maintaining network and data communication hardware and software environment and designing, implementing and supporting networks.

System Administration

Designing backup strategy, ensuring scheduled / unscheduled backups as per the backup plan.

User management / server maintenance / active directory / server administration, etc.

Installing and configuring Microsoft Outlook for mailing, configuring antivirus and firewall and file server.

Managing disk space, user profile creation and user rights management.

Experience on the following layered products – dhcp, dns, tcp/ip, ftp

Technical Support/Troubleshooting

Installing & configuring network printer and other software / hardware devices.

Assigning user nodes to various devices installed and networked, handling allocation and protection of user rights, as per company’s policies.

Extending high-end technical support on various servers and ensuring high customer satisfaction levels through prompt solving of their problems.

Supported remote site using Microsoft Remote Desktop and other Remote Assistance Agent.

Proficient procedure of recovering data from Laptop or Desktop in the event of Hard Disk failure with 80% Recovery success rate.

Implementing effective customer support systems, helpdesk and their management.

knowledge in Networking, Network devices and Hardware.

Career Highlights

Kaavian Systems Pvt Ltd., Manager Networking From Dec 07 to till date.

Role: Managing and troubleshooting Server & Network problems.

Managing the Infrastructure Support Team to ensure Maximum Availability of Computing Resources.

Managing Kaavian Systems Infrastructure requirements for Supporting Client Projects.

Managing the ODC, Server Farm, LAN/WAN and Voice Network Environment.

Software License Inventory and Compliance Management within Kaavian Systems.

Closing External software License compliance audits conducted by major software vendors.

Establishing the Business connectivity to the client network.

Designing & Commissioning New Infrastructure /ODC setup towards Clients requirements and project boarding.

Quality compliance for the IT support services, by adhering to ISO 9001:2000 Standards.

Project management of IT infrastructure for the new location.

Framing / reviewing the information security policies and guidelines.

Implementing / reviewing the Business Continuity and Disaster recovery plans.

Subject Matter Expert for managing the software Compliance within the Organization.

Publishing Management Review Reports.

Vendor Management for IT Resource procurement and Support.

Technical:

Working with Cisco Catalyst 2960, 4503 Peplink, SSL switches to provide security Implementation, Load Balancing and Inter-VLAN Routing.

Working with Cisco 2800 series routers for WAN Connectivity.

Working with Windows 2000/2003/2008 Servers for Active Directory services.

Working with Microsoft SQL Servers and Oracle servers on Windows Platform.

Working with Data Circuits MPLS VPN, ISDN PRI/BRI, leased line circuit and DIA circuits.

Working with IPSec for enabling Site to Site, Extranet VPN between Kaavian clients and Smartsoft.

Working with Linux Squid Proxy, Websense & Squidguard for Web Content Filtering.

Working with Honeywell EPABX and Remote Office for Voice solutions.

Working with Opensource CLPI Software Tracking and Compliance products for Achieving Organization Software Compliance.

Installing SAP GUI configure clients.

Managing disk space, user profile creation and user rights management.

Maintaining the Asset Report for all System and Printer.

Handling Backup via NT Backup.

Installing and maintaining FTP server.

Setting up and organizing the video conference via polycom device.

Maintaining Door Access system Honeywell (Nstar).

Maintaining CCTV system Honeywell.

Maintaining Asterisk Server IP Phone.

Configuration and Troubleshooting Vonage.

Configured DHCP Server Maintaining scope.

Configured Network Printers Maintaining.

Achievements:

Successfully designed and build the infrastructure setup for Kaavian Systems, Chennai.

Faced and strived various audits in ISO Standards, and IT Security.

Precisoft Service’s Pvt Ltd., Deputy Manager Systems From Aug 2000 to ’07

Precisoft is one of the leading medical transcription (IT-Enabled Services (ITES)) companies.

Role: Providing Service and troubleshooting Desktop problems.

Managing, configuring, monitoring and troubleshooting systems having Microsoft Windows XP and Windows 2000 with many customized applications.

Providing support on Local Area Network problems and troubleshooting problems related to network devices like printers, multifunctional devices, scanners, etc.

Identifying common problems and suggesting corrective action. Configuration and troubleshooting of systems and providing informal training to users.

Worked on HP & Compaq branded machines and Dell & IBM Laptops.

Managing 1700 Series Cisco Routers.

Configuring, Managing and troubleshooting Leased line, MPLS, ISDN.

Checking logs in routers and switches.

Configuring, Managing and troubleshooting 3COM, D-Link Switches.

Configuring and Managing in Windows 2003 servers & Active directory.

Creation of users, Managing user Accounts and Trouble Shootings in Active directory.

Taking & Maintaining daily, weekly and monthly backups using backup exec tool.

Installing and maintaining FTP server.

Providing suggestions to the management about the requirement of hardware and software needed.

Participating in discussions with computers and communication vendors for the negotiation of best price.

Installing, Configuring and Managing Medical Software.

Installing, Configuring and Managing Trend Micro Office scan Server and Clients.

Installing, Configuring and Troubleshooting Windows 2000 & Windows XP.

Responsible for installing security patches and software for clients.

Co-ordinating with Internet service providers.

Personal Details

Date of Birth : 08 March 1973

Address : N0.2/207B Sri Krishna Nagar, 2nd Street, Mannivakkam, Chennai-400048.

Nationality : Indian

Marital Status : Married

(Srinivasan A)

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