DEVINA SUGGS
Memphis, TN *****
901-***-**** - ********@*****.***
PROFESSIONAL SUMMARY
Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
SKILLS
Materials transportation
Packing and scanning
Scheduling
Shipping and Receiving
Repair
Cleaning
Packaging
Sorting
Labeling
Load Planning
Quality control
Route Management
WORK HISTORY
05/2019 to 04/2021 Sap in Shipping
Intuitive Surgical Inc – Memphis, TN
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Demonstrated respect, friendliness and willingness to help wherever needed. Onboarded new temps by entering employee information into systems. Worked flexible hours across night, weekend and holiday shifts. Collaborated with team members to achieve target results. Proved successful working within tight deadlines and fast-paced atmosphere. Developed team communications and information for meetings. Adhered to social distancing protocols and wore mask or face shield. Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Developed and maintained courteous and effective working relationships. Identified issues, analyzed information and provided solutions to problems. Prepared variety of different written communications, reports and documents. 05/2019 to 04/2021 Loan Processor
NuVasive – Memphis, TN
Handled any conditions sent from underwriting departments. Reviewed financial statements and contacted institutions and customers to clarify details.
Set up and completed loan submission packages.
Coordinated closing process with attorneys, title companies and government clerks.
Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Collaborated with stakeholders to manage loan files and databases and prepare general correspondence.
Collaborated with stakeholders about extension, guarantees and charges. Prepared documents for underwriting by verifying client income, credit reports and other information.
Issues reports for old and new loans based on field inspections of loan sites. 02/2019 to 02/2021 Quality Control Inspector
William Sonoma – Memphis, TN
Monitored performance and generated reports detailing quality of product and defect rates.
Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
Created and deployed best practices to improve efficiency and reduce defects. Monitored production processes to gain understanding of problematic steps and rectify issues.
Communicated with production team members about quality issues. Inspected quality of products, taking note of functionality, appearance and other specifications.
Completed precise measurements using special tools. 06/2018 to 06/2019 Data Entry Operator
Synnexmicrosoft – Memphis, TN
Scanned documents and saved in database to keep records of essential organizational information.
Entered numerical data into databases with speed and accuracy using 10-key pad. Sent completed entries for evaluation and final approval. Corrected data entry errors to prevent duplication or data degradation. Monitored database updates and verified for correctness. Reviewed completed work for compliance with regulations. Searched, extracted and interpreted information to determine correct input procedure.
05/2017 to 04/2018 Warehouse Associate
AmerisourceBergen – Memphis, TN
Inspected incoming and outgoing shipments to verify accuracy and prevent errors. Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Entered quantity received against purchase order in computer system. Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns. Confirmed accuracy, quality and quantity of materials received and listed on BOL. 11/2016 to 04/2017 Production Technician
Luxottica Retail – Memphis, TN
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Suggested and implemented new ideas to improve quality, reduce cost and support production work environment.
Collected and inspected random samples during test runs to identify necessary adjustments.
Utilized calipers, micrometers and height gauges to calibrate and adjust machinery. 09/2015 to 10/2016 Package Handler
Fedex Corporate Servicde – Memphis, TN
Loaded package containers onto forklifts and transported into packaging areas. Prepared pallets of boxes for easy transportation between customer and storage locations.
Removed debris and hazardous materials from packing area to avoid contamination.
Followed verbal and written instructions to properly move and ship products. Used hand-held scanners and physical logs to accurately track item movements. Fastened receipts, packing slips and bills of lading, to shipments leaving facility. 07/2012 to 07/2013 Package Handler and Operator
Randstad – Memphis, TN
Prepared pallets of boxes for easy transportation between customer and storage locations.
Loaded package containers onto forklifts and transported into packaging areas. Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Removed jams and unblocked conveyor system to maintain flow of goods. Delivered updates on anticipated task completion times. 01/2009 to 12/2012 Production Team Leader
Technicolor – Memphis, TN
Monitored and evaluated teams, identifying and targeting opportunities for improvement.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Streamlined operations realizing significant improvements in production flow. Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Prepared, calibrated and monitored production levels to achieve targets. Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
EDUCATION
05/1995 High School Diploma
White Station High School - Memphis, TN