Professional Summary:
●Over **+ years of IT Professional experience in Functional Testing throughout the SDLC process and overall 25+ years of experience in Engineering Infrastructure Development and IT.
● Excellent knowledge on Software Testing Life Cycle and Defect Life Cycle.
●Proficient in SCRUM and Agile methodologies working in fast paced agile environments. Expertise in Functional Testing, Exploratory Testing, Smoke Testing, Regression Testing, UAT etc.
●Performed end user testing by logging in as different user profiles based on the requirements.
●Experience in leading QA activities for Web applications in an Agile Environment right from Design phase till release and post release validations and handling maintenance activities.
●Well experienced in documenting and translation of Functional Specifications into Test Objectives and writing detailed Test Scripts. Test scenarios are created for Positive, Negative, Boundary cases, etc.
●Extensively executed SQL Queries on SQL server tables in order to view successful transactions of data and for validating data. ETL (Extract, Transform and Load) experience with SQL skills, writing and executing SQL queries
●Good knowledge of testing methodologies Behavior Driven Development (BDD), Test Driven Development (TDD), and Acceptance Test Driven Development (ATDD)
●Extensive experience in writing and implementation of complex test plans, design, development and execution of test scripts for system, integration, UAT and regression testing.
●Experience in ERP and CRM Microsoft Dynamics 365.
●Experience in collaborating with Scrum Masters, Product Managers, Development teams and other cross functional technology groups.
●Proficient in Test Management tools Jira and qTest and Defect Status reporting with strong presentation skills.
●Created Test Strategy Document that defines Test Environment, Phases of Testing, Entrance and Exit Criteria for different phases of testing in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
●Experience in integration of applications with external systems using - SOAP and REST API’s
●Excellent interpersonal, team player and multi-tasking skills, participated in daily standup meetings, status meetings and retrospective meetings in a distributed team environment.
●Having Knowledge in automation tools of Test Project, Cucumber BDD with Gherkin and Selenium.
●Experience of managing multiple concurrent projects with varying platforms, timelines and legacy projects.
●Salesforce Certified Administrator and having good knowledge on Salesforce.com Apps.
●Hands on experience in using Data loader for importing test data into QA, STAGE environments and export the data using Salesforce Workbench and perform the validation.
●Possess Comprehensive understanding of CRM business processes like Lead Management, Account Management, Case Management, Contact Management etc.
●Reviewed project documentation including Business Requirements and Technical Requirements
●Responsible of all testing activities included creating documentations for multiple projects
●Hands on experience in working with Salesforce Report, Dashboard, Validation rules, Record Types, sharing rules, Permission set, Field level security, OWD, Sharing settings etc.
●Good Understanding about Many to Many and One to Many relationships between the SF objects.
Education and Certifications:
Bachelor of Engineering Nagpur University
Advanced Diploma in Information Technology C-DAC, Pune
Diploma in GeoInformatics C-DAC, Pune
Certified Salesforce Administrator
Technical skills:
Management & Bug Tracking
:
JIRA
Languages
:
C, C++, Java, HTML, CSS, JavaScript
Frameworks
:
ASP.Net 4.0,
Databases
CRM Technologies
:
:
SQL Server,
Dynamics 365, hands on Salesforce CRM, Force.Com
Operating Systems
:
Windows
Test Approaches
:
Waterfall, Agile/Scrum
Automation Tools
:
Selenium, Test Project, Cucumber
Project Profile:
Dec 1994 to Till Date Assistant Engineer, MIDC
Maharashtra Industrial Development Corporation (MIDC) is a premier industrial infrastructure development company of Maharashtra State in India. The infrastructures include industrial land, roads, street lights, water supply schemes, effluent treatment plants etc.
Project 1: Works Management System (WMS) https://wms1.midcindia.org
Apr-2012 – Till Date
Works Management System (WMS) is for the internal and external users of MIDC which is meant for managing the project works. For Internal Users this system comprises of the modules of creation of estimates of the works, tender papers, invitation of bids, receipt and evaluation of bids and issuing work orders to the successful bidders. Secondly, the measurement recording (billing) and payment part is also the part of this system. This system also includes the hierarchy-based approval processes. WMS enables users to automate service processes, streamline workflows and support decision makers to take decisions based on the predefined set of rules. For External Users this system comprises of modules of User Creation, e-Tendering Dashboard, e-Bidding, Online Payment etc.
Roles and Responsibilities:
●Responsible for gathering requirements from key users.
●Requirement Analysis and Test Case design, Preparation of Understanding Document. Collection of Test Data
●Created Test Scenario, Test Plan and Requirement Traceability Matrix (RTM).
●Execution of Test cases and reporting defects.
●Co-worked with Team Lead in preparing Daily Project status
●Responsible for Regression Testing for every Release,
●Responsible for End to End testing or System Testing.
●Involved in defect tracking management, created test data for required test cases.
●Validation of page layouts across different browsers (Internet Explorer, Edge, Chrome and Firefox).
●Security testing for different hierarchy of WMS users.
●Validating the data files from source to make sure correct data has been captured to be loaded to target tables. Extensively written test scripts for back-end validations.
●Validated entities like Users, SoR, DTPs, Estimates and Reports.
●Validated workflows of approval processes like Estimates, DTPs, Work orders, MB Recordings (Billing) etc.
●Coach and mentor on-site and off-site team members. Delegate duties to off-site team members and receive daily updates on the task performed. Mediate between the off-site team members and the business team for the various business requirements.
●Creation of External Users (Contractors), Validating digital Signatures,
●Give Demos to the users on the requirement functionality and note down the feedback and include them in the test cases.
●Reported defects in JIRA and worked closely with development team during the resolution process
Environment:, Microsoft .Net 4.0, ASP.Net, JIRA, JavaScript, SOAP UI and Agile and Microsoft office tools.
Project 2: Single Window Clearance System https://services.midcindia.org/Services/
Jan-2010 – Till Date
Single Window Clearance (SWC) is a common platform for most of the services MIDC providing online to its consumers as well as the internal users. The consumers are plot holders, water consumers etc. There is online system for providing more than 30 services by MIDC to the consumers. At the same time, MIDC users log into the system and address the issues requested by the consumers.
Roles and Responsibilities
●Responsible for gathering requirements from key users and developed test plans with detailed test cases.
●Translated customer requirements into a proper test cases and test plan with detailed mapping to each requirement.
●Raised bugs with bug tracking tool Jira with detailed reproduced steps and logs. Developed UAT cases for business users.
●Worked in Agile Methodology Scrum team, participated in daily standup calls, test inspection and UAT meetings.
●Tested workflows of approval processes like WS Connection, No Dues, Meter Testing, Change in Connection Size and Consumer Name etc.
●Followed up with the Dev team on raised issues and tested after the fix and made sure in delivering the quality functionality.
●Validated all the functions in staging before UAT (User Acceptance testing) and in Prod after release.
●Validated entities like Registered Users, Dashboards, Service History, and Reports.
●Mediate between the team members and the business team for the various business requirements.
●Reported defects in JIRA and worked closely with development team during the resolution process
Environment: Microsoft .Net, ASP.Net 4.0, JIRA, SOAP UI and Agile and Microsoft office tools.
Project 3: Water Billing System (WBS) https://rdg.midcindia.org/rdweb/webclient/
https://works.midcindia.org:4443/RASHTML5Gateway/
Apr-2015 – Till date
Water Billing System is the billing process for Internal Users of MIDC and Online Payment System for the consumers. It caters the need of monthly billing cycle of the internal users where the users can enter data monthly, create water bills, receive payments and generate reports. In addition, this system has facility of creating users, issuing notices, generate reports based on the predefined sets of rules. The system is developed in Microsoft Dynamics 365 CRM software. The legacy software was in Dynamics 2016 and updated to Dynamics 365. This system also includes the embedded payment gateways for acceptance of payments from the consumers.
Roles and Responsibilities:
●Responsible for gathering requirements from key users. Identification of key locations for the implementation of the WBS.
●Created Test Scenario, Test Plan and Requirement Traceability Matrix (RTM).
●Requirement Analysis and Test Case design, Preparation of Understanding Document. Collection of Test Data
●Execution of Test cases and reporting defects.
●Responsible for testing of various modules like User Creation, Monthly Bill Cycle, Consumer Creation, Bill Generation, Out of Order Notices, Defaulter Notices etc.
●Performed System Testing after integration of all modules and the Payment Gateway.
●Involved in defect tracking management using qTest, created test data for required test cases.
●Validated the page layouts in different browsers (Internet Explorer, Edge, Chrome and Firefox).
●Extensively written test scripts for back-end validations.
●Mediated between the team members and the business team for the various business requirements.
●Engaged in the Demos to the users on the requirement functionality and note down the feedback and include them in the test cases.
●Performed the role of Product Owner for the functionalities of New Consumer, No Dues, Meter Replacement, Meter Out of Order Date and Change of Name.
Environment:, Microsoft Dynamics 365, SOAP UI, qTest, Agile and Microsoft office tools.
M. Giridhar
QA Analyst
***********@*****.***