CSR
Resume:
Cassandra Alcaraz
Tucson, AZ 85714
******.******@*****.***
EXPERIENCE
●C3 Communications - Customer Service Rep (wellcare)
Tucson, Arizona
December 3, 2019
●Convergy - Customer Service Rep (walgreens pharmacy tech)
Tucson, Arizona
Feb, 2016 / Apr, 2016
Received inbound call for Walgreens pharmacy. Refilled and provided info on prescription for customers
customer service representative
●Afni - Customer Service Representative
Tucson, Arizona
Apr, 2015 / Aug, 2015
Received inbound calls for Verizon, review customer accounts and assist customers with their needs and wants
●Veterans Security - Security Guard
Tucson, Arizona
Mar, 2013 / Jul, 2013
Was to secure premises and make sure the environment was free from harm. Enforce property regulations
●V.I.P Security - Security Guard
Tucson, Arizona
May, 2012 / Oct, 2012
Was security during concerts, fights and any events the Casino Del Sol AVA Amphitheatre held
●Employment Hotline - Parking Lot Attendant
Tucson, Arizona
Apr, 2012 / Sep, 2012
Received currency for parking spaces during U Of A football games or other events
EDUCATION
●Pima Community College
Administration of Justice
Tucson, Arizona 2010 - 2012
●P.Y.T Adult Education
G.E.D
Tucson, Arizona 2008 - 2009
●Adult Honor Society
Tucson, Arizona 2009 - 2010
Skills
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