Tamira Dancy
Customer service
Jacksonville, FL *2211
******.*****@*****.***
Seeking a challenging position in the company that will utilize my customer service skills and allow me to be a team player so that I may grow within the company. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeper/Childcare
Self - Tulsa, OK
May 2017 to April 2018
: took care of a baby for a couple that they adopted.
: I started watching her at two weeks old.
: Cleaned their house
: House sat for them
: Watched their pets
Collection Resolution Specialist
Cavalry Portfolio Services - Tulsa, OK
June 2011 to 2016
Call and collect past due payments for credit cards, car loans, and loans : Find information on people with past due accounts
: Call up to 150 to 200 people per day
: Set up payments over the phone
: Call and remind customers of payments
: Set up payments with debt settlement companies and law offices Tagger
Goodwill Industries, Inc - Tulsa, OK
March 2011 to June 2011
Tagger-Transitional Job
: Tag clothing
: Put correct prices on clothing
: Print labels for clothing
: Hang clothing
Data Entry- Temp Job
Adecco, Enterprise Car Rental - Tulsa, OK
May 2010 to July 2010
Entry car titles that came in into a computer system
: Purchase cars
: File titles and paperwork
: Check files to fix titles
: Enter bill of sales into the computer for car
Collection Agent
Brock and Scott, Inc - North Wilkesboro, NC
March 2008 to March 2009
Call and collect past due payments for credit cards, mortgage companies
: Find information on people with past due accounts
: Recommend people for suit if they own property
: Call up to 150 to 200 people per day
: Keep spreadsheets up to date
: Set up payments over the phone
: Call and remind clients of payments
: Keep up with payments to make sure they came in on time Customer Service Specialist
Triumph - North Wilkesboro, NC
March 2005 to March 2007
Behavior Tech
: Work with clients in the community
: Write notes containing what the consumer did during the day
: Worked with up to 5 clients
: Preparing payroll and doing monthly reports
Day camp Counselor, Front Desk Associate, Nursery
YMCA - N Wilkesboro, NC
March 2001 to March 2005
Responsible for picking the children up at the various schools for after school
: Getting snacks ready for 50 children or more
: Greeting people on the telephone and as they come in : Transferring phone calls on a switchboard Education
High school or equivalent
Wilkes Central High School - Moravian Falls, NC
August 1989 to May 1992
Skills
• 10 Key Data Entry
• Medical Terminology
• Medical Billing
• Medical Coding
• 10 Key Data Entry
• Accounts Receivable
• Medical Billing
• Medical Coding
• Medical Terminology
Additional Information
SKILLS: Familiar with: Windows, Microsoft Word, Excel Access, Internet, Power Point, Fax Machine, Copier, Switchboard, Type 50 Words per minute, 10-Key 9205 KPH 100% accuracy, Insurance, Coding, Billing,
Practice Management Software, Scheduling, Registration, Call Center Training, Certified Medical Administrative
Assistant Certification