Customer Service Support

A P R I L S H O O P

612-***-****

*************@*****.***

**** *** ** **,

Cambridge, MN 55008

PROFESSIONAL SUMMARY

Dependable sales consultant recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts.

SKILLS

Customer Service Self-starter

Excellent communicator Ability to multitask

Dependable Detail oriented

EXPERIENCE

Manager, Sales and Customer Support, GatherWell, Oct 2020 Current, ham lake, Manager, Sales and Customer Support

Built and maintained strong internal and external customer relationships. Addressed and resolved complaints and processed customer returns. Collaborated with sales team in driving company business growth. Maintained up-to-date customer contact and lead data in Directed and coordinated activities involving sales of manufactured products, services, commodities, real estate, and other subjects of sale. Projected sales and identified less profitable areas by closely monitoring operations. Counted daily cash, prepared deposits, and updated financial records with current totals.

3+ Years of Proficiency with computer and Windows PC applications (ability to learn new and complex computer system applications)

Licensed Daycare Owner/Operator, April's Adventures, Oct 2008 Aug 2020, Blaine, Minnesota

Set daycare policies to protect children, minimize liabilities, and prevent injuries. Allocated funds and purchases to pay for program staff, supplies, and equipment. Kept up-to-date records of enrolled children to maintain appropriate files. Regularly reviewed educational activities and policies to identify opportunities for improvements and procedures to meet accreditation guidelines. Spearheaded initiatives to contribute to growth, development and safety. Collaborated with parents to ensure the highest level of their child's development and learning.

Recruited, scheduled, and enrolled children to maximize occupancy. AS

Aug 1996

Jun 1996

Participated in training programs, conferences, and other professional development to meet licensing requirements.

EDUCATION

Certified Nursing Asst / Home Health Aid, Nursing

Anoka Hennepin Technical College Anoka, MN

High School Diploma

Irondale High Schhol New Brighton, MN