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Data Entry Customer Service

Location:
Franklin, TN
Salary:
33,000
Posted:
August 19, 2022

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Skills

Work History

Mortgage Lending Administration

Robin Searcy

Meticulous and systematic Post Closer with multi-year track record of meeting high expectations and adhering to tight quality control standards. Thrives in fast-paced, high-pressure environments with demanding targets. Team-oriented, reliable and performance-oriented.

Address

Cudahy, United States, 53110

Phone

414-***-****

E-mail

adr7tc@r.postjobfree.com

Documentation Management

Customer service and assistance

Loan file auditing

Self-Motivated

Problem-Solving

Data Entry

Post Closing Shipper

Inlanta Mortgage, Pewaukee, WI

Completed post-closing quality control evaluations of originated mortgage loans.

Managed disbursements, cut and processed checks and mailed correspondence.

Oversaw paperwork processing for Bonds, Conventional and Government loans.

Prepared loan packages and closing instructions for bank employees.

Checked accuracy and completeness of all paperwork. Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories. Reviewed and validated details of loan applications and closing documentation.

2020-08 -

2022-08

Fraud Prevention Analyst

Fidelity Information Services, FIS, Milwaukee, WI

Analyzed large amounts of data to find patterns of fraud and anomalies.

Contacted customers directly to notify of fraudulent activity and minimize impacts.

Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime. Provided exemplary level of customer service to clients and company personnel.

2019-04 -

2020-08

Closing Assistant

Waterstone Mortgage, Pewaukee, WI

Interpreted borrower's assets and income to satisfy loan 2010-07 -

2019-02

Education

conditions and requirements.

Audited variety of critical financial documents for completeness and accuracy, noting and resolving

deficiencies and errors.

Maintained checklists of required documentation and open issues affecting closings.

Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.

Managed final steps of closing process to mitigate risk and errors, achieving 50 timely and efficient closings. Associate of Arts: Business

Jackson State Community College - Jackson, TN

Associate of Science: Human Services

Milwaukee Area Technical College - Milwaukee, WI



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