Customer Service Representative

JULIA MATTHEWS

**** ***** ***** ** 803-***-****

Charlotte, NC 28209 ***********@*****.***

PROFILE

Focused on full-time opportunities where I can successfully apply my strong communications skills, customer service values and passion for higher sales. KEY SKILLS and VALUES

Communications

Focused on higher sales

Excellent writer/presenter

Fast learner

Superior customer service

Creative and dependable

WORK HISTORY

M S International, Charlotte, NC 2015

Customer Service Representative and inside sales

CHARLOTTE CAFÉ, Charlotte, NC 2015

Server and hostess

PALM BEACH TAN, Charlotte, NC 2014-2015

Customer service, sales, and shift leader

CHARLOTTE KNIGHTS, Fort Mill, SC 2009 - 2013

Parking lot attendant. Ticket sales and customer service DEMARCO’S ITALIAN GRILLE, Tega Cay, SC Sept. 2013-Present Server and hostess

O’CHARLEY’S, Rock Hill, SC 2012

Server

SINGER/ENTERTAINER, 2008 - Present

Perform with multiple bands, duos and as solo act to entertain audiences throughout the Carolinas Recorded duet with lead singer of the rock group “Boston” Numerous recordings for Muzak while it was based in Fort Mill EDUCATION

Midlands Technical College, Columbia, SC 2011 – 2013 University of South Carolina, Beaufort, SC 2010 – 2011 Nation Ford High School, Fort Mill, SC

ACCOMPLISHMENTS

• Exceeded $2,500 in sales on July 4, 2013

• Chancellor’s List after my first semester at USCB

• Won numerous singing competitions in NC, SC and WVa

• Named MVP of high school volleyball team

• Named “Most Talented” of my senior class

• Performed lead roles in several school musicals

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