Jewell Felter
ENTHUSIASTIC FOOD SERVICE PROFESSIONAL
Supervisor Assistant Manager Food Service
Highlights of Qualifications
−Enthusiastic Food Service Professional with 6 years of experience in the Restaurant Industry seeking employment within a prestigious sit and dine restaurant setting
− Capable of processing customer transactions, organizing reservations and demonstrated success in working with staff to create unique dining experiences
−Computer: Microsoft Office 2010: Word
Dinner service planning
Adaptable
Self-Motived
Team Leadership
Skilled in Microsoft Word 2010
Decision Making
Critical Thinker & Resolution
Staff development
POS inventory system operation
Accountability
Team leadership
Friendly
Interpersonal and written communication
Detailed & Organization
Restaurant policies and procedures
Strong verbal communication
Food Service Experience Summary
Olive Garden, Colorado Springs, CO
12/2021 -8/2022
Server
Communicated pleasantly with customers to improve atmosphere and provide upbeat interactions
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
Checked identification to enforce age requirement for alcoholic beverages
Maintained high standards of cleanliness and sanitation
Delivered orders to tables within acceptable time frames and according to requested specifications
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Pikes Peak Community College., Colorado Springs, CO
01/2021 - 05/2021
Chef Assistant
Meal Prep for the Culinary/Baking Students that included portion control and recipe knowledge
Update inventory and check shipments we receive including quality of products and appropriate temperatures of food
Created menus to suit students needs
Vacuum pack meats
Properly store Items including food correctly
Maintained high standards of cleanliness and sanitation
Windriver Casino/The Buffalo Redwillow Restaurant Riverton, WY 11/2016 – 08/2017
Supervisor
Jewell Felter Page 2
Server 07/2015 – 11/2016
Communicated pleasantly with customers to improve atmosphere and provide upbeat interactions
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
Checked identification to enforce age requirement for alcoholic beverages
Maintained high standards of cleanliness and sanitation
Delivered orders to tables within acceptable time frames and according to requested specifications
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Hostess 05/2013 – 07/2015
Greeted guests as they enter, putting them on a waiting list as necessary or seated guests at their tables
Answered immediate questions patrons had and introduced the customers to their server
Directed and instructed dining room personnel guest needs to ensure they received fast and quality service
Provided menus and explained specials
Inspected and maintained the dining facilities
Helped clear tables to facility quest needs
Education & Training
Pikes Peak Community College, Colorado Springs, Colorado- 2019-Current, Certificate in Culinary Arts and Business
Central Wyoming College, Riverton, Wyoming- Pre-Law,
Coursework in Sociology, Business Administration and Business Mathematics 101
Chemawa High School, Salem, Oregon – Diploma 2012-2014
Colorado Springs, CO **********@*****.***
www.linkedin.com/in/jewell-felter