NAME:
NATIONALITY:
MARITAL STATUS:
SEX:
VISA STATUS:
PASSPORT NO:
MOBILE NUMBER:
EMAIL:
FORTUNATE MOYO
ZIMBABWEAN
SINGLE
FEMALE
VISIT VISA
DN587872
***************@*****.***
PERSONAL DETAILS
I would like to be employed in an environment where I can further enhance my professional growth seek position in an institution that offers responsibility and challenge. An open-minded person with a flexible approach to work, with any group of own initiatives. Willing to take any responsibility and assignments regardless of the challenge. Takes pride in producing excellent work and accepts any constructive criticism. Provide information, advice, guidance, and assistance. A good team player that proves the ability to suits. OBJECTIVE
EDUCATION BACKGROUND
National certificates in Tourism Hospitality
Morgan Zimtec Training College
PROFESSIONAL WORKING EXPERIENCE:
Waitress
Nov 2018-2021 Leva Hotel Dubai
Duties Performed:
Greet customers politely as they enter the restaurant Introduce self to customers
Show customers to their tables
Present menus to customers
Explain the menu items in terms of preparation, ingredients and presentation Answer inquiries about food and beverage items on the menu Offer food and wine suggestions
Inform customers of special items not listed on the menu Take food and beverage orders accurately including any special requests Check food orders with customers to ensure correctness Work with bartenders to fill beverage orders
Work with kitchen staff to process and expedite food orders Pre-set table for the orders
Deliver and serve food at tables
Use established food handling and serving techniques Ensure customers are satisfied with their food orders, beverages and service Monitor customer's needs and promptly handle requests Handle customer complaints in a polite and professional manner Pre-set and prepare table for customers including decorations, condiments, napkins, utensils Maintain a clean and organized service area
Dispose of trash according to established procedures Basic math skills
Attentiveness and patience for customers
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a paced environment
SKILLS ATTAINED:
INTERESTS:
Travelling
Reading Novels
Journals
Magazine
Music
Thoughtful Inspiration.
REFERENCE:
Upon Request